Lead Product Manager

Summary

Join Tide in shaping the strategy and vision for their Card Reader Plus product as a Lead Product Manager, driving growth, seamless integration, and high-quality user experience.

Requirements

• Strong knowledge of growth strategies specifically suited for hardware-based financial products in high-growth environments
• In-depth experience with card reader products, with a particular focus on the UK and European markets
• Proven ability to work with cross-functional teams and influence stakeholders, including C-level executives
• Proficiency in agile development methodologies such as OKRs, Scrum, and Kanban
• Background in integrating card reader products within Banking Apps
• Experience in achieving product KPIs (e.g., onboarding, activation, retention) and managing P&Ls
• Deep understanding of PSPs, scheme networks, and relevant compliance standards

Responsibilities

• Product Management and Product Development
• Own Get Paid and Card Reader Plus solutions with the needs of established larger businesses in mind, ensuring seamless integration with other Tide products for a unified user experience
• Continuously assess and prioritise feature enhancements that cater specifically to the requirements of established larger businesses, ensuring each release delivers significant value to this target segment
• Establish and monitor performance metrics that gauge product success specifically for established business users, adjusting strategies based on feedback and usage patterns to optimise the product's impact within this segment
• Align revenue targets and strategic partnerships with Tide’s objectives, specifically focusing on the needs of established larger businesses
• Design market-aligned pricing strategies to drive adoption, profitability, and retention, ensuring the product’s appeal to established, high-transaction businesses
• Leverage data insights to continuously refine the Card Reader Plus, tailoring the product’s features and functionalities to the demands of larger, established businesses
• Lead experiments and A/B tests with a focus on the acquisition and profitability of established business customers, ensuring the product meets their specific needs
• Strategically scale Get Paid Countertop Products for Established Businesses operations across geographies, prioritising operational efficiency and a seamless experience for larger, established business users
• Partner with teams across product, engineering, design, analytics, marketing, and finance to align on goals, specifically for scaling the product to serve established businesses effectively
• Develop specialised fraud, risk, and chargeback models focused on the transaction patterns of established larger businesses
• Work with risk, compliance, and member operations teams to ensure Card Reader Plus remains a secure, compliant option for established larger businesses, focusing on the security needs of high-volume merchants

Benefits

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options