Lead Project Manager

Summary

Join Massive Rocket, a rapidly growing Martech agency, as a Lead Project Manager and provide strategic leadership to teams deploying cutting-edge CRM and data solutions. You will establish comprehensive roadmaps, manage complex backlogs, and coordinate multiple teams to drive client success. This role involves managing your own team and overseeing other project teams, ensuring seamless coordination, effective resource management, and budget control. You will mentor and guide teams, deliver status reports, and enhance project delivery practices. The position requires a minimum of 8 years of project management experience in MarTech or digital marketing, including leadership experience and client-facing experience. Massive Rocket offers a 100% remote work environment, a supportive culture, and organized team events.

Requirements

• Minimum of 8 years' experience in project management, with a proven track record of delivering complex projects in the MarTech or digital marketing space
• At least 2 years in a leadership role managing and mentoring teams of Project Managers or related professionals
• Minimum of 2 years of direct client-facing experience, demonstrating effective stakeholder management and relationship building
• Proven ability to establish strategic roadmaps, manage backlogs, and coordinate multiple project teams to meet business objectives
• Proficiency in project management tools such as Jira and Confluence
• Experience working in Agile environments, with a solid understanding of Agile methodologies (e.g. Scrum, Kanban) and a track record of driving agile adoption within teams
• Exceptional written and verbal communication skills, enabling effective collaboration with diverse, distributed teams and the delivery of high-quality documentation and reports
• Experience working in an agency setting, with an understanding of the fast-paced, dynamic nature of digital marketing and technology environments
• A proactive, results-driven mindset with the ability to work independently and collaboratively to overcome challenges and deliver exceptional results
• Excellent command of English (C1 level), ensuring clear, effective client-facing and internal communications

Responsibilities

• Provide strategic oversight of project timelines, budgets, and resource allocations
• Ensure all projects are delivered on time and within budget, while maintaining the highest quality standards
• Uphold and refine Massive Rocket’s project management frameworks and best practices
• Lead the proactive identification of new work streams and translate them into actionable project requirements
• Prioritise tasks to ensure project roadmaps align with strategic business objectives
• Maintain comprehensive, accurate, and predictable project roadmaps
• Champion early identification and resolution of potential risks and issues
• Implement robust mitigation strategies to ensure the stability and continuity of programmes
• Provide strategic oversight to maintain a low risk profile across all projects
• Forge and nurture strong relationships with clients and internal stakeholders, ensuring their needs are fully understood and met
• Oversee the timely and accurate reporting of project status, key metrics, and outcomes
• Collaborate with data analysts for insightful performance reviews
• Drive and instil an agile mindset and methodology across project teams
• Organise and lead regular high-quality project retrospectives with actionable outcomes
• Monitor the adoption of agile practices and guide continuous process improvements
• Optimise programme and project workflows in alignment with Massive Rocket’s agile philosophy
• Identify and implement improvements that increase the throughput of project work items
• Act as a senior participant in sales discovery calls, assisting in the development of comprehensive Statements of Work (SoW) and project timelines
• Lead resource planning, staffing, and timeline estimations to support new opportunities
• Contribute to a high win rate on supported opportunities
• Mentor and coach junior Project Managers, sharing best practices and fostering a culture of accountability and continuous improvement
• Serve as the go-to expert for escalations, offering strategic guidance and support to ensure project success
• Oversee day-to-day team operations to ensure effective resource allocation and utilisation
• Conduct regular 1-2-1s, performance reviews and facilitate professional development
• Maintain open communication channels to foster collaboration and timely issue resolution

Preferred Qualifications

• Previous experience working in MarTech
• Familiarity or a robust understanding of relevant technologies, such as Data Warehouses, CDPs, Machine Learning, CRM systems, and Loyalty Engines
• Innovative Problem-Solver: A creative thinker who can efficiently solve complex problems and adapt to new technologies and changing product requirements
• Quality Advocate: Passion for quality and a dedication to understanding the user’s perspective and how it impacts the product's overall experience
• Effective Communicator: Strong interpersonal and communication skills, with the ability to articulate issues, solutions, and concepts to technical and non-technical stakeholders alike
• Leadership Potential: While direct leadership experience is not mandatory, the aptitude to mentor others and lead by example in software engineering practices is highly valued

Benefits

• 100% remote forever
• Organised team events and outings