Lead Quality Assurance Engineer

Summary

Join Keypath's new APAC IT division as a Lead Quality Assurance Engineer and play a pivotal role in building a high-quality technology platform from the ground up. You will be responsible for maintaining and updating automated tests, executing test plans, and working with subject matter experts across various departments. This role requires strong leadership skills to mentor and guide QA team members. The ideal candidate possesses extensive experience in web or software QA, including automated testing techniques and development. Keypath offers a flexible work environment with various benefits, including remote work options, health and wellbeing programs, and learning and growth opportunities. This is a permanent, full-time position based in Malaysia.

Requirements

• 7+ years hands-on experience in either web or software QA
• Previous experience providing project level mentorship and leadership to QA team members and consultants
• SQL – must be able to write / modify SQL queries
• Demonstrated experience developing and executing rigorous test plans
• Experience testing APIs using tools like Postman, SOAP UI, etc
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
• A solid understanding of how different devices and browsers impact testing
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Experience with project management software (e.g., Azure Devops, JIRA)
• Comfortable performing hands-on test related activities
• Highly organized, detail oriented with the desire to learn more
• Experience debugging flow of data
• Ability to effectively write and execute both white box and black box test cases
• Familiarity with automated testing techniques and development

Responsibilities

• Work with the Product Management Team and Development Manager, to understand business needs and software requirements and develop both manual and automated test cases reflecting needs and requirements
• Provide mentorship and leadership and review and assign QA related tasks to QA team members and consultants
• Develop and execute detailed, comprehensive, well-structured test plans
• Apply industry best practices, develop new tools and processes to ensure quality goals are met
• Conduct root cause analysis of identified defects, providing sufficient details to understand, resolve and future-proof
• Act as key point of contact for all web releases
• Estimate, prioritize, plan and coordinate testing activities
• Diagnose defects and track them from discovery to resolution
• Maintain quality assurance documentation / wiki

Preferred Qualifications

• Experience with Selenium Web Driver or similar tooling
• Experience testing for accessibility
• CRM experience (e.g., Microsoft Dynamics, Salesforce)

Benefits

• Opportunity to work in office, hybrid or remotely
• All the necessary equipment for success including laptop
• Access to health & wellbeing programs including an Employee Assistance Program
• Learning & growth opportunities including access to LinkedIn Learning, Career Development Programs and Learning Labs
• Employee led Initiatives such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely