Lead Solutions Engineer

Summary

Join Livestorm, a leading video engagement platform, as a Lead Solutions Engineer. You will lead the technical delivery of integration-based and custom solutions, using Livestorm’s API and low-code platforms. This role involves client-facing consulting, developing a partner network, and enabling internal teams. You will manage a senior solutions engineer, build a scalable partner enablement program, and continuously refine solution delivery processes. The ideal candidate possesses strong technical acumen, experience with low-code/no-code platforms, and excellent communication skills. You will be responsible for solution design and delivery, client-facing consulting, partner network development, cross-team enablement, team leadership, and process improvement.

Requirements

• You have strong technical acumen and hands-on experience with low-code/no-code platforms (such as Make, Retool, n8n, Zapier, Airtable, or similar)
• You're comfortable speaking the language of APIs and integrations, and you can hold your own in technical conversations without necessarily being a full-stack engineer
• You have strong savviness with AI-powered tools, especially those related to coding and app-building—you're curious, experimental, and excited by the rapid evolution in this space
• You’ve worked in a client-facing or consulting role—your communication and interpersonal skills are stellar, and you’re attuned to both technical and business needs
• You’re a doer with a proactive mindset, ready to jump in, take ownership, and demonstrate leadership by driving initiatives forward and inspiring confidence in others
• You've managed projects involving external vendors or partners and know how to build collaborative, trusting relationships
• You’ve led or mentored team members before, or you're ready to step into your first team lead role with confidence
• You're fluent in both French and English, and comfortable working in a fully remote setup aligned with the Paris time zone ±2 hours

Responsibilities

• Lead the technical delivery of integration-based and custom solutions, using Livestorm’s API, webhooks, and low-code platforms like Make, n8n, Zapier, Retool, and Airtable
• Rapidly prototype or fully build solutions with next-gen AI builders such as Loveable, Bubble, or Superblocks, exploring what’s possible beyond traditional workflows
• Coordinate with engineering on more complex development needs and ensure alignment with our product vision and scalability
• Act as a trusted technical consultant in both pre-sales and post-sales conversations
• Play a key evangelist role for our CRM integrations —showing customers what’s possible, demoing advanced use cases, and advising on optimal configurations and extended automations
• Help Sales teams craft compelling solution proposals that highlight the extensibility of the Livestorm platform
• Identify, recruit, and nurture partnerships with agencies and integration specialists that can extend our delivery capabilities
• Co-develop playbooks and processes with these partners to ensure consistent quality, scope alignment, and customer success
• Serve as the main point of contact for these partners and build a scalable partner enablement program
• Equip customer-facing teams (AE, AM, CSM, Support) with relevant documentation, training, and resources so they can better understand and pitch technical capabilities
• Proactively identify gaps in knowledge or tooling and drive initiatives to fill them
• Manage, coach, and grow the Solutions Engineering team (starting with one senior engineer), providing clarity, support, and a roadmap for impact
• Build shared knowledge and best practices across the team to drive operational excellence and innovation
• Continuously refine how we scope, deliver, and scale custom solutions—building a playbook that makes us faster, smarter, and more reliable over time
• Lead internal knowledge sharing and documentation efforts to make solutions repeatable and impactful across multiple clients