interface.ai is hiring a
Lead - Technical Product Trainer

Summary

Join interface.ai as a Lead Technical Product Trainer! In this role, you will be responsible for creating and delivering comprehensive training programs tailored to different audiences, maintaining technical expertise, and providing ongoing support to enhance product knowledge.

Requirements

• Bachelor’s degree in a relevant field (e.g., Information Technology, Education, Communications)
• 8+ years of industry experience in similar roles
• Proficiency with Multimedia/web development (Images, Audio, Video, animation, ) using Adobe eLearning or Creative Suite
• Proven experience in technical training, product training, or a similar role
• Strong understanding of B2B SaaS
• Excellent presentation and communication skills, with the ability to convey complex information clearly
• Experience with instructional design and training methodologies
• Proficient in using e-learning platforms and tools
• Ability to work independently and collaboratively in a fast-paced environment
• Strong organizational skills and attention to detail

Responsibilities

• Training Development: Design, develop, and implement comprehensive training programs and materials
• Delivery of Training: Conduct engaging training sessions, webinars, and workshops, both in-person and online
• Technical Expertise: Maintain in-depth knowledge of our products, their technical specifications, and industry trends
• Content Creation: Create and update training documentation, manuals, and user guides
• Assessment and Feedback: Evaluate training effectiveness through assessments and feedback, and make continuous improvements to training materials and methods
• Support and Troubleshooting: Provide ongoing support to trainees, addressing questions and troubleshooting technical issues as needed
• Collaboration: Work closely with product development, sales, and marketing teams
• Stay Updated: Keep abreast of industry developments and competitors’ products