3Pillar Global is hiring a
Lead UX Designer

Summary

The job is for a Lead UX Designer at 3Pillar Global, a software product development partner. The role involves leading a team of designers to achieve client goals, owning the UX effort for a client engagement, and collaborating with other teams. The candidate should have expertise in user research, interaction design, information architecture, visual design, and digital product development.

Requirements

• 6+ years of experience designing B2C and/or B2B applications in an Agile environment
• Well-versed in conducting or applying user research, mapping and visualizing current state experiences, identifying key opportunities, design thinking & brainstorming
• Can comfortably facilitate workshops (sketching, feature prioritization, card sorting, etc), and produce low-to-high fidelity wireframes by laying out research-informed information architecture
• Able to build wireframes and prototypes for testing and final delivery to development teams or directly to clients
• Proficient in Sketch App, Figma, Adobe Xd, Axure, or other design tools
• Able to work closely with the product team, other designers, stakeholders, and users to dive deeply into user journeys to identify problems, re-frame into opportunities, and co-create highest value needs
• Provide delegation, guidance, and coaching to a team of designers towards a common goal
• Exceptional storytelling capabilities; an ability to weave key insights and data into a compelling narrative
• Ability to advocate the value of Design, and inspire partners and teammates through elegant presentation and storytelling capabilities
• Advocate for the user internally and externally while balancing business and technology constraints
• Experience working in an Agile/Scrum development process
• Possess a strong sense of interaction and visual design principles
• Advanced English is required

Responsibilities

• Lead a team of designers towards achieving the client’s goals
• Assemble team members, provide vision, delegate goals, and align work products
• Own the UX effort for a client engagement
• Plan it, define what needs to be done and in what sequence, set checkpoints, and lead the design reviews with clients
• Serve as primary UX POC for other teams (Product, Engineering) on the engagement
• Guide team members, set priorities, review and critique their designs to produce an outstanding user experience for the product
• Set and manage expectations with clients, identify key advocates (or detractors), and work with fellow team members to plan strategic actions
• Own much, perhaps most, of the communication between UX and client stakeholders
• Guide discussions, recommend alternative approaches while respecting our clients’ expertise is an essential skill for this role
• Understand the three UX disciplines at 3Pillar (user research, interaction design, and visual design), and be very good at executing any two of them
• Function effectively as part of this integrated team (UX, Product Management, Development)
• Contribute not just to particular engagements, but to the UX Practice as a whole

Benefits

• Medical Insurance benefits as per company policy
• Life Insurance as per company policy
• 12 days of paid vacation, sick leave and paid holidays as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Sick leave and paid holidays as per local law
• Christmas bonus as per local law
• Saving Fund “Asociacion Solidarista”
• Beach house (Managed by the Asociacion Solidarista)
• Discounts in local shops
• Direct deposit of payroll
• Paid professional certifications
• #Li-remote