Lead UX Designer

Summary

Join 3Pillar Global as a Lead UX Designer and lead a team of designers to achieve client goals. You will own the UX effort for client engagements, from planning and execution to design reviews. As a player-coach, you will guide and mentor your team while contributing to project success. Strong client interaction and communication skills are essential, along with a consultative approach to design. You will also contribute to the overall UX practice through activities like workshops or mentoring. This role requires a deep understanding of UX principles and experience in Agile environments.

Requirements

• 6+ years of experience designing B2C and/or B2B applications in an Agile environment
• Well-versed in conducting or applying user research, mapping and visualizing current state experiences, identifying key opportunities, design thinking & brainstorming
• Ability to comfortably facilitate workshops (sketching, feature prioritization, card sorting, etc), and produce low-to-high fidelity wireframes by laying out research-informed information architecture
• Ability to build wireframes and prototypes for testing and final delivery to development teams or directly to clients
• Proficiency in Sketch App, Figma, Adobe Xd, Axure, or other design tools
• Ability to work closely with the product team, other designers, stakeholders, and users to dive deeply into user journeys to identify problems, re-frame into opportunities, and co-create highest value needs
• A portfolio that highlights strong experience designing across products, platforms and personas
• Ability to provide delegation, guidance, and coaching to a team of designers towards a common goal
• Exceptional storytelling capabilities; an ability to weave key insights and data into a compelling narrative
• Ability to advocate the value of Design, and inspire partners and teammates through elegant presentation and storytelling capabilities
• Ability to advocate for the user internally and externally while balancing business and technology constraints
• Experience working in an Agile/Scrum development process
• Possession of a strong sense of interaction and visual design principles
• Advanced English is required

Responsibilities

• Lead a team of designers towards achieving the client’s goals
• Assemble team members, provide vision, delegate goals, and align work products
• Own the UX effort for a client engagement
• Plan the UX effort, define tasks and sequence, set checkpoints, and lead design reviews with clients
• Serve as primary UX POC for other teams (Product, Engineering) on the engagement
• Be a player-coach to guarantee project success while helping team members grow
• Guide team members' work, set priorities, review and critique their designs
• Set and manage expectations with clients, identify key advocates (or detractors), and work with fellow team members to plan strategic actions
• Own much, perhaps most, of the communication between UX and client stakeholders
• Ensure that designs are aligned with clients’ business objectives
• Guide discussions, recommend alternative approaches while respecting clients’ expertise
• Bring your UX skills to the table; execute at least two of the three UX disciplines (user research, interaction design, and visual design)
• Function effectively as part of an integrated team (UX, Product Management, Development)
• Contribute to the UX Practice (e.g., leading training, writing articles, recording podcasts, mentoring)

Benefits

• Medical Insurance benefits as per company policy
• Life Insurance as per company policy
• 12 days of paid vacation, sick leave and paid holidays as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Sick leave and paid holidays as per local law
• Christmas bonus as per local law
• Saving Fund “Asociacion Solidarista”
• Beach house (Managed by the Asociacion Solidarista)
• Discounts in local shops
• Direct deposit of payroll
• Paid professional certifications