Underdog Fantasy is hiring a
Lead VIP Host, Remote - United States
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Summary
The job description is for a VIP Host role at Underdog, a fast-growing sports gaming company. The role involves building relationships with engaged players, growing a strong VIP user base in Missouri, analyzing player activity and feedback, overseeing all aspects of player relationships, implementing VIP policies, and organizing local events.
Requirements
- Minimum of 4 years of experience in a customer-facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
- Minimum of 3 years of account management experience
- Excellent communication and interpersonal skills
- Strong analytical skills to make informed decisions based on data and trends
- Passionate about sports and gaming
- Ability to travel within your assigned state and work nights and weekends
- Must be located in Missouri or willing to relocate
Responsibilities
- Build and nurture relationships with our most engaged players
- Grow and establish a strong VIP user base in Missouri
- Analyze player activity and feedback to support platform improvements and identify new opportunities
- Oversee all aspects of player relationships, including organizing local events, maintaining regular communication, and handling any escalations
- Implement all VIP policies and guidelines, with a strong emphasis on responsible gaming practices
Preferred Qualifications
- Corporate level account management experience
- Experience in the sports, gaming or entertainment industry
Benefits
Compensation range between $70,000 and $110,000, depending on experience, plus equity
This job is filled or no longer available
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