Underdog Fantasy is hiring a
Lead VIP Host, Remote - United States

Summary

The job description is for a VIP Host role at Underdog, a fast-growing sports gaming company. The role involves building relationships with engaged players, growing a strong VIP user base in Missouri, analyzing player activity and feedback, overseeing all aspects of player relationships, implementing VIP policies, and organizing local events.

Requirements

• Minimum of 4 years of experience in a customer-facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
• Minimum of 3 years of account management experience
• Excellent communication and interpersonal skills
• Strong analytical skills to make informed decisions based on data and trends
• Passionate about sports and gaming
• Ability to travel within your assigned state and work nights and weekends
• Must be located in Missouri or willing to relocate

Responsibilities

• Build and nurture relationships with our most engaged players
• Grow and establish a strong VIP user base in Missouri
• Analyze player activity and feedback to support platform improvements and identify new opportunities
• Oversee all aspects of player relationships, including organizing local events, maintaining regular communication, and handling any escalations
• Implement all VIP policies and guidelines, with a strong emphasis on responsible gaming practices

Preferred Qualifications

• Corporate level account management experience
• Experience in the sports, gaming or entertainment industry

Benefits

Compensation range between $70,000 and $110,000, depending on experience, plus equity