Remote Learning Support Manager

Summary

The job is for a Learning Support Manager at Cadmus, an EdTech company that partners with top-tier universities to enhance education accessibility. The role involves delivering high-quality learning experiences, building relationships with teachers, designing assessments, and providing support to users. The candidate should have a bachelor's degree, 5+ years of experience as a teacher or learning designer, and demonstrated project management skills.

Requirements

• You hold a bachelor's degree or equivalent
• You have 5+ years of experience as a teacher, tutor, learning designer, etc., developing, delivering and evaluating learning experiences
• You have experience providing support to users of a software product
• You have demonstrated experience managing complex projects independently and as part of a team

Responsibilities

• Deliver high-quality, fun and impactful learning experiences across a variety of workshops, webinars and training sessions for all of our teacher users
• Build meaningful and value-driven relationships in-person and online to win current and prospective teacher users in individual and group meetings
• Design high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences to their students
• Deliver exceptional support experiences for our teacher and student users by handling inbound support requests
• Successfully manage multiple projects working end-to-end across our pilot and enterprise implementations

Benefits

• A remote-friendly, flexible working culture where you can work from any global location
• Learning allowances: because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of intelligent, mission-driven individuals who genuinely love what they do
• Pats from Homer, our resident (and super cute) dog!