Legal Operations Manager

Summary

Join Whatnot, a rapidly growing livestream shopping platform, as their Legal Operations professional! You will lead change management initiatives, optimize legal processes, and implement technology solutions to enhance efficiency. This role involves contract management, legal records management, and budget optimization. The ideal candidate possesses at least 7 years of experience in legal operations, preferably in a tech company, and strong skills in automation and legal technology. Whatnot offers a competitive salary, comprehensive benefits, and stock options. This is a remote-first position with flexible time off and various other perks.

Requirements

• Minimum of 7 years of experience in legal operations or related roles, preferably in a fast-paced technology company
• Adept at automation and AI; extensive experience with Slack, Google Suite, and other software tools (e.g., Zapier, Notion, legal intake tools, e-billing platforms, vendor management platforms, and CLM platforms (Ironclad and Zip a plus!)
• Strong knowledge of legal processes, contracts management, and legal technology solutions
• Experience in developing and executing strategic plans for a legal department, aligning department goals with broader organizational objectives
• Proven track record of driving process improvements, optimizing work processes, and implementing efficiency gains within a legal department
• Familiarity with knowledge management systems and best practices for knowledge sharing and collaboration within a legal team
• Strong project and program management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment

Responsibilities

• Lead change management initiatives related to legal operations, such as process improvements, technology implementations, and organizational restructuring
• Identify opportunities for process optimization, cost reduction, and efficiency gains within the legal department
• Implement a culture of continuous improvement and drive initiatives to enhance operational effectiveness
• Take day-to-day lead on contracts management processes, working closely with Whatnot’s commercial teams to ensure an organized contract lifecycle process and up to date processes and policies across all of our business teams
• Assist with the management of procurement processes and vendor review
• Develop and maintain a comprehensive knowledge management system to store and organize legal documents, templates, and resources
• Implement best practices for knowledge sharing and collaboration within the legal team
• Identify and implement technology solutions to streamline legal processes, improve efficiency, and enhance the overall effectiveness of the legal team
• Track, compile and analyze metrics on contracts, product review and legal workflow processes
• Optimize and manage the Legal team’s financial processes, including budgeting and forecasting, financial reporting and analysis, expense administration, e-billing, and matter management
• Managing the workflows, data-gathering processes, and external communications for legal requests
• Depending on background and interest, you may also assist with corporate paralegal matters, stock administration, and other projects supporting the Legal team
• Assist with various corporate documents and legal filings, including preparation of entity formation documents or state filings

Preferred Qualifications

Experience in a fast-paced technology company

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence