Legal Operations Lead

Summary

Join Affirm's Legal Operations team as a proactive Legal Operations Lead, reporting to the Chief of Staff of the Legal Department. This instrumental role focuses on scaling the legal team by leading knowledge and matter management initiatives, managing legal technology, and improving operational efficiency. You will identify process improvements, implement best practices, and monitor key performance indicators. The position requires strong project management, analytical, and communication skills, along with experience in legal operations or a related field. Affirm offers a competitive compensation package including comprehensive health benefits, flexible spending stipends, generous time off, and an employee stock purchase plan.

Requirements

• 4+ years of experience in legal operations, project management, or in a related field
• Experience developing matter management and knowledge management systems
• Strong project management, critical thinking, and analytical skills
• Deep understanding and hands-on experience with legal technology
• Excellent interpersonal and communication skills, including tact, sensitivity, and interacting well with management at all levels
• Proven self-starter who can prioritize and manage multiple projects and responsibilities with agility and efficiency, acting as a pivotal contributor to a high-performing team
• Proactive and adaptable: confidently makes informed decisions, thrives with minimal guidance, and enjoys a dynamic environment that celebrates innovation
• Outstanding attention to detail, organizational, and time management skills

Responsibilities

• Lead matter management and knowledge management initiatives
• Facilitate knowledge sharing across the legal department and other departments
• Implement strategies to capture and leverage institutional knowledge
• Evaluate, implement, and manage legal technology solutions
• Identify opportunities for process improvements and efficiencies within the legal department
• Develop and implement best practices to enhance operational efficiency for the legal department
• Monitor and report on key performance indicators to drive continuous improvement
• Communicate effectively with stakeholders to ensure transparency and alignment on legal operations initiatives
• Support the legal department’s budgeting, procurement and financial management activities
• Provide operational support and project management support to the legal team as needed

Preferred Qualifications

PMP or Agile certification

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
• Remote work