Business Operations Manager

Summary

Join Deel, a global leader in international payroll and compliance, as a Business Operations Manager. You will play a key role in optimizing operational processes, supporting cross-functional initiatives, and providing strategic insights to drive business growth and efficiency. This position requires close collaboration with various teams, including sales, customer success, and engineering. You will analyze data, develop standardized processes, and lead projects to improve operational effectiveness. The ideal candidate possesses 3+ years of experience in a high-growth environment and proven success in managing business initiatives. Deel offers competitive compensation and benefits, including remote work flexibility and stock grant opportunities.

Requirements

• Have at least 3+ years experience in a high growth or startup environment
• Have demonstrable success in undertaking business initiatives with limited direction to achieve positive business impacts
• Have experience collaborating successfully with multiple core business functions such as sales, product, legal and finance
• Have proven experience of presenting to and engaging senior stakeholders to change the way that things work
• Have exceptional written and verbal English and can document processes and projects, as well as present them to diverse teams to drive employee ownership and engagement
• Be able to be a strategic thinker
• Have set targets and managed teams to achieve them

Responsibilities

• Analyse, design, and improve business processes across departments to enhance efficiency, unblock operational challenges and support the product roadmap and growth
• Develop and implement standardised processes and best practices for effective scaling of operations
• Lead and manage high-impact projects from inception through to execution, working closely with stakeholders across departments
• Track project milestones, manage risks, and ensure timely delivery of objectives
• Act as the central point of contact for cross-departmental collaboration, ensuring alignment on goals and strategic initiatives
• Collect, analyse, and interpret operational data to generate actionable insights
• Prepare reports and dashboards for senior management to inform strategic decisions
• Support strategic planning and business development efforts by identifying and evaluating new opportunities for growth or optimisation
• Collaborate with senior leadership to define and prioritise operational goals that align with the company’s mission and objectives
• Drive initiatives that enhance scalability, agility, and efficiency in support of Hofy’s long-term goals
• Build strong relationships with stakeholders and maintain open communication channels to ensure alignment
• Ensure transparent and proactive communication across departments to foster a culture of collaboration and continuous improvement

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available