Licensing & Compliance Manager

Summary

Join Concentric Advisors as a Licensing & Compliance Manager (Security Operations) and ensure full compliance with federal, state, local, and international regulatory requirements. Lead efforts to secure and maintain business, security, and investigator-related licenses in various U.S. states, supporting global compliance initiatives. The ideal candidate will possess a deep understanding of regulations, strong project management skills, and the ability to research and coordinate complex licensing and compliance workflows. This position offers remote work arrangements within the United States. Concentric is a risk consultancy specializing in delivering strategic security and intelligence services globally. We are committed to fostering a diverse and inclusive workplace.

Requirements

• Bachelor’s degree in Business Administration, Legal Studies, Criminal Justice, International Affairs, or related field (or equivalent work experience)
• At least 5 years of experience in compliance, licensing, or regulatory operations—ideally in physical security, investigations, or corporate risk
• Demonstrated experience navigating and coordinating multi-state licensing processes; international compliance exposure is a plus
• Experience managing security-related licenses
• Proficient in compliance management platforms or tools used for license and certification tracking
• Strong analytical and problem-solving skills; capable of interpreting complex regulatory frameworks across domestic and international jurisdictions
• Strong working knowledge of security and private investigations licensing processes, including requirements for armed personnel (e.g., guard cards)
• Organized and detail-oriented with an ability to manage and prioritize a high volume of ongoing tasks
• Proficient in Google Suite and Monday.com
• Strong written and verbal communication skills with the ability to communicate regulatory requirements clearly across teams and departments
• Skilled in cross-functional collaboration with internal teams and external regulators, legal advisors, and vendors
• Certified Compliance & Ethics Professional (CCEP)
• Armed/Unarmed Guard Instructor Certification
• First Aid, CPR, AED, and/or TECC Instructor Certification

Responsibilities

• Coordinate and manage the acquisition, tracking, and renewal of business, insurance, and security/investigations-related licenses across various U.S. states and support international regulatory efforts as applicable
• Collaborate with operations and client services teams to proactively identify licensing requirements in new jurisdictions and initiate the necessary filings or applications
• Collaborate with operations and client services teams to maintain accurate and up-to-date records of employee certifications (e.g., Guard Cards, CPR/AED, firearms certification), with systems to ensure timely renewals and compliance across state lines
• Ensure company-wide adherence to federal, state, local, and foreign regulations relevant to physical security services, private investigations, and other security and intelligence-related services
• Monitor and interpret legislative and regulatory changes that may impact licensing and compliance obligations, both domestically and internationally
• Serve as a liaison with regulatory agencies across multiple jurisdictions, managing correspondence, inspections, and license audits
• Partner with business operations and client account teams to ensure all required licenses and employee certifications are aligned with contractual and regulatory expectations
• Partner with operations and client services teams to validate individual employee licensing requirements; coordinate and maintain oversight of all employee licensing applications, pre-/post-assignment training, company license association, and off-boarding
• Support client onboarding processes by validating and tracking all service-enabling certifications and registrations
• Vet subcontractors and third-party vendors to ensure their compliance with licensing, insurance, and risk requirements in applicable jurisdictions
• Manage audit-ready documentation and compliance records in secure internal systems
• Develop and maintain internal compliance policies and procedures that account for multi-jurisdictional and international requirements
• Conduct regular risk assessments, identify vulnerabilities, and implement controls or remediation plans to strengthen compliance posture
• Maintain a comprehensive compliance calendar and ensure company-wide accountability for ongoing obligations
• Plan and execute internal audits to evaluate and improve the effectiveness of compliance controls across geographies
• Investigate suspected non-compliance or process gaps, generate written findings, and recommend or lead corrective action
• Prepare and present compliance performance reports to leadership, with metrics on coverage, renewal tracking, and geographic risk indicators
• Design and deliver onboarding and ongoing compliance training for employees and leadership, focused on U.S. state-specific requirements and international considerations where applicable
• Develop and deliver required training programs specifically for armed security personnel, ensuring compliance with applicable federal, state, and local regulations (e.g., use-of-force, firearms safety, and requalification training)
• Coordinate ongoing refresher training and maintain detailed records of all personnel’s training certifications and expiration dates
• Ensure training content aligns with licensing and regulatory standards across all jurisdictions where Concentric operates, including international territories where applicable
• Partner with internal and external training providers to deliver specialized programs as needed (e.g., CPR/AED, de-escalation techniques, emergency response protocols)
• Promote awareness of regulatory expectations and ethical standards throughout the company

Preferred Qualifications

• 3+ Years of security management experience
• Bachelor’s or Master's degree in Business Administration, Legal Studies, Criminal Justice, International Affairs, or related field (or equivalent work experience)
• Proficiency in GSuite software and Monday.com

Benefits

• Employee’s Medical, Dental, & Vision Premiums are 100% paid for by Concentric
• Concentric generously covers a significant portion of the premium costs for employees' dependents for medical, dental, and vision coverage
• Medical selection of PPO or HDHP, including HSA employer contribution
• Medical FSA
• Dependent Care FSA
• Employer-paid insurance: life, STD, LTD, and AD&D
• 401k including employer match & immediate vesting
• 11 paid holidays
• Paid leave (vacation, sick, parental, volunteer)
• Annual Health & Wellness Benefit
• Generous Fertility/Adoption benefit
• Pet Insurance
• National discount employee program
• Employee Assistance Program for personal needs
• Credentity Protection - Eclipse Digital Protection by Concentric
• Dedicated Security and Intelligence Training Programs for Professional Development
• Coaching and Mentoring Opportunities