Dandy is hiring a
Live Scan Review Specialist

Summary

Dandy is hiring a Scan Review Associate with 4+ years CAD/CAM experience using 3shape, extensive dental anatomy knowledge, customer service experience, and the ability to adapt and problem-solve independently. The role involves reviewing digital impressions, collaborating with team members, and staying updated with new workflows, technologies, and products. Dandy offers a wide range of employee benefits.

Requirements

• 4+ years CAD/CAM experience using 3shape in specialized/trained across multiple product skus
• Extensive knowledge of dental anatomy and terminology (such as, identifying tooth margin, tissue over margin, bite alignment)
• Customer Service Experience required
• Basic Understanding of Tech platforms and the ability to learn new platforms quickly
• Ability to adapt and empathize with customers to de-escalate situations and offer solutions to resolve client issues and deliver a great experience through oral and written communication
• Ability and desire to work in ambiguous, high velocity environments
• Ability to problem solve independently
• Intellectual curiosity and research abilities
• Willingness to roll up your sleeves and fix problems in a hands-on manner

Responsibilities

• Skillfully and accurately perform scan reviews of digital impressions and offer feedback to dental practice clients using written and verbal communication
• Collaborate with team members to present the best possible solutions to customers

Preferred Qualifications

• Chairside experience along with lab experience
• Experience using Intra-oral scanner software & hardware

Benefits

We offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off