Loan Processor

Summary

Join Earnest, a company dedicated to making higher education accessible and affordable. As a Loan Processor, you will be responsible for reviewing client documents, confirming identities, entering key information for application decisions, contacting clients for updates, assisting with special projects, and providing feedback on tools and systems. The ideal candidate possesses experience with credit applications, comfort with basic math and financial documents, and strong attention to detail. While some knowledge of fraud risks and experience in a fast-paced environment are preferred, they are not mandatory. Earnest offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• Some experience with credit applications is helpful but not required
• Comfortable with basic math and reviewing financial documents
• Detail-oriented and organized

Responsibilities

• Review documents from clients (paystubs, tax returns, ID, etc)
• Confirm client identity using trusted data sources
• Enter key information to help with application decisions
• Contact clients by phone or email to answer questions and give updates
• Help with special projects and prepare documents for audits
• Share feedback on tools and systems, and take part in team training

Preferred Qualifications

• Some knowledge of fraud risks
• Experience working in a fast-paced, task-focused environment
• Good communication and teamwork skills

Benefits

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave