Localisation Manager

Summary

Join Khan Academy's India Content team as a Localization Manager to lead localization efforts for thousands of videos and exercises in vernacular languages. Lead localization quality by coaching in-house experts and ensuring high-quality content delivery. Collaborate with state leadership to develop project plans aligned with curriculum and Khan Academy strategies. Partner with the content team to establish guidelines for creating easily localizable English content. Establish a robust feedback loop with state teachers to inform content relevance. Collaborate with the in-house tech team to ensure seamless execution of localization projects. Collaborate with the international team to share best practices. Effectively manage short-term tasks while contributing to long-term strategic goals. The role requires extensive experience, multilingual proficiency in Indian languages, proven project leadership, effective cross-functional collaboration, and exceptional communication skills.

Requirements

• Extensive Experience & Educational Insight: 5-7 years of work experience, with prior experience as an educator being highly valued
• Multilingual Proficiency: Fluent in two or more of the following Indian languages (reading and writing): Kannada, Telugu, Marathi, Odia, Hindi, Tamil, Assamese
• Proven Project Leadership: A seasoned project manager with a strong track record of successfully managing complex projects from initiation to completion, including defining scope, setting clear goals, and ensuring on-time, high-quality delivery
• Effective Cross-Functional Collaboration: A skilled people manager adept at working with multiple teams simultaneously, coordinating dependencies effectively without direct authority
• Exceptional Communication Skills: Excellent communication abilities, capable of addressing diverse audiences with clarity and efficiency across various formats (email, written documents, digital presentations, verbal conversations). Multilingualism is a significant advantage
• Rapid Learner: Demonstrates a capacity for quickly understanding and mastering new challenges
• Entrepreneurial Drive: Possesses an entrepreneurial mindset characterized by a high tolerance for ambiguity, a proactive approach to experimentation, and a strong bias toward action
• Hands-on Contributor: Willing to be a collaborative team member, ready to roll up sleeves and contribute to the team's work as the program evolves
• Passion for Education: Deeply passionate about education and driven by a strong desire to make a positive global impact

Responsibilities

• Lead Localization Quality: Coach in-house localization experts on Khan Academy content principles and ensure timely, high-quality content delivery through rigorous QC
• Strategic Project Planning: Collaborate with state leadership to develop project plans that align with their curriculum and Khan Academy strategies
• Ensure Localizability: Partner with the content team to establish guidelines for creating easily localizable English content, maintaining content depth for videos and exercises
• Drive User Insights: Establish a robust feedback loop with state teachers through workshops and ongoing communication to inform content relevance
• Facilitate Smooth Delivery: Collaborate with the in-house tech team to ensure seamless execution of localization projects and maintain the functionality of web and mobile platforms
• Share Best Practices: Collaborate with the international team to exchange insights on content quality and curriculum alignment
• Balance Execution and Strategy: Effectively manage short-term tasks while contributing to the long-term strategic goals of the program
• Willingness to Travel: Ability to travel as required

Benefits

• Competitive salaries
• Remote-friendly workplace; Flexible schedules
• Health and wellness benefits
• Professional development opportunities
• Fun virtual events