Summary
Join our team as an RPM365 Care Coach and serve patients remotely, leveraging technology to improve patient outcomes. As a licensed LPN or RN, you will be part of a growing team working to improve the home-based healthcare experience.
Requirements
- Possesses a Nursing (LPN, LVN, RN)
- Knowledgeable about the basics of chronic health conditions related to the devices and the operation of those devices: i.e. glucose monitor, blood pressure cuff, pulse oximeter, spirometer, scale and more
- Proficient with technology
- Comfortable with navigating computer platforms and familiar with smart phone functionality
- Comfortable with telephone outreach and engagement
- Experienced with client interaction
- Excellent communicator (written and verbal)
- Highly organized and efficient
- Detail-oriented and good at multi-tasking
- Team Player
- Exhibits a strong sense of ambition, self-motivation and self-discipline
Responsibilities
- Serve as the point of contact for patients enrolled in the RPM365 platform by their health care professional
- Help patients connect to the RPM 365 app and set up their devices
- Engage regularly with all assigned patients to encourage consistency with the treatment plan and ensure they remain within the data range set by their provider
- Schedule regular monthly or by weekly check-ins with the patients
- Monitor patients' data
- Answer patient's alerts within M-F (9-5)
- Adhere to the escalation protocols
- Educate patients through shared information (articles, news, etc.)
- Attend virtual meetings with RPM Healthcare's team for information updates
Benefits
- Pay is $22/hour β Not negotiable
- Full benefit package (2 weeks PTO, 1 week sick, 8 holidays, health insurance and more)