Managed Firewall Engineer

Summary

Join Conversant Group as a Managed Firewall III to manage and maintain operational readiness of Perimeter Defense Solutions. This role is 100% remote and reports to the Support Services Manager.

Requirements

• 3-5 years of firewall/IT perimeter defense experience
• Bachelor’s degree in information technology, related field, or equivalent work history
• Certifications in Fortinet, Palo Alto, or Cisco desired

Responsibilities

• Perform engineering tasks in support of perimeter defense services
• Handle client satisfaction escalations and incidents
• Install, configure, and audit perimeter defense platforms and associated applications
• Review and consult on product, solution, and client change control requests
• Understand the client’s end goals and help create a plan to achieve them
• Perform other tasks as needed to support Perimeter Defense Practice Group initiatives
• Participate in an on-call rotation
• Provide assistance in conducting assessments as an SME in various areas of expertise

Preferred Qualifications

• Demonstrated practical expertise in advanced security management for firewalls
• Communicate effectively in any form or medium
• Manage dynamic and competitive priorities
• Open Shortest Path First (OSPF)/Border Gateway Protocol (BGP)
• Organize complex technical tasks for multiple clients at once
• Conversant with information technology and managed services best practices
• Cross platform firewall Management (Fortinet, Cisco, and Palo Alto)
• Industry experience with service delivery in a managed services practice organization
• Practical application of InfoSec principles