Engineering Manager

Summary

Join ngrok, a company trusted by over 7 million developers, as an Engineering Manager and lead a team of 5-7 software engineers. You will be responsible for growing, managing, and coaching your team, designing new product offerings, maintaining existing services, and driving continuous learning and improvement. This role requires a strong understanding of engineering management as a systems design challenge, with a focus on enabling team success, coaching, and fostering a culture of bold thinking and action. You will also be involved in the technical aspects of the work, utilizing your past experience as an engineer. The role offers a competitive salary and equity, 401(k) with a match, comprehensive healthcare benefits, unlimited PTO, and a culture that encourages taking time off.

Requirements

• 5+ years of experience as a software engineer using Go or other compiled languages
• 4+ years experience as a technical lead or engineering manager
• Excellent verbal, written, and engineering communication skills
• Experience building (process, tech, etc.) from scratch: e.g. at a startup or on a new team

Responsibilities

• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Drive continuous learning and improvement with your team through execution, retrospection, and celebration
• Facilitate effective decision-making on the team by learning ngrok’s product, people, and how your team’s remit fits into the larger picture
• Drive sustainable success for the team by planning effectively each quarter- balancing product work, technical investments, and experiments
• Earn trust and build customer empathy by working regularly in an area of the codebase and engaging with our operations
• Enhance the capabilities of the team through continuous coaching, hiring a diverse and efficient team, and fostering psychological safety
• Empower great, local, team decisions, providing current business and product context
• Work with leadership to create and implement process around performance and organizational infrastructure
• Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
• Be an engineering leader who contributes to a healthy and growing organizational culture

Preferred Qualifications

External contributions to open source projects, conferences, or blogs

Benefits

• Compensation for this role depends on level, but we provide a competitive mix of salary and equity
• We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%
• We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents
• We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same