Pango Group is hiring a
Manager

Summary

Join us for the ride! We are seeking a detail-oriented and dynamic Manager to support our Cyber/Breach Solutions team. This role is perfect for a seasoned professional with strong operational and program management skills who is ready to take on a challenging, fast-paced environment.

Requirements

• Education: Bachelor’s degree in Business Administration, Cybersecurity, or a related field. Relevant certifications (e.g., PMP, CISSP) are a plus
• Experience: 5+ years of program management, project management, or operations experience, with a preference for experience in the Cyber and/or Data Breach industry
• Skills: Proven ability to manage multiple projects and priorities in a fast-paced environment. Strong organizational and problem-solving skills, with attention to detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners

Responsibilities

• Operational Management: Assist in managing day-to-day operations of the Cyber/Breach Solutions team, ensuring smooth workflow and operational efficiency
• Project Coordination: Support the execution of assigned programs by coordinating with breach partners on contracting, setup, onboarding, training, invoicing, and solution adoption processes
• Client Interaction: Ensure high levels of client satisfaction through timely and effective execution of solutions, addressing any issues or concerns that arise. Drive client satisfaction by delivering flawless execution
• Process Improvement: Identify and implement improvements to enhance and streamline internal operations, contributing to overall efficiency and scalability
• Contract Management: Support the execution of contracts and pricing for assigned programs, ensuring compliance and profitability
• Reporting and Analysis: Prepare reports on program performance, operational metrics, and client feedback to inform strategic decisions and improvements

Benefits

• Career Development: Opportunities for professional growth and advancement within the organization
• Competitive Salary: Competitive compensation package based on experience
• Benefits: Comprehensive benefits including health insurance, retirement plans, and paid time off
• Work Culture: A collaborative and innovative work environment that values creativity and initiative