Manager, Commissions

Summary

Join Grammarly's Revenue Operations team as a Manager, Commissions! Manage the day-to-day operations of the sales commission process, becoming the subject matter expert for all commission-related matters. You will administer commission plans, calculate commissions, generate reports, process draws, and resolve inquiries. Improve processes and strategies for using commission tool software to enhance sales team productivity. Maintain quality work, attention to detail, and meet deadlines to ensure timely and accurate sales rep payments. Contribute to commission and incentive design during annual planning. This is a hybrid role with remote work options and potential travel for team collaboration.

Requirements

• Has 7+ years of relevant experience in sales commissions for a B2B SaaS Company as part of a Revenue or Sales Operations function
• Has 2+ years of people management experience and a track record of positively supporting the growth and professional development of their direct reports
• Has experience working and administering CaptivateIQ
• Has a comprehensive knowledge of sales commissions' best practices and processes to motivate and incentivize sales reps
• Has the ability to work in a fast-paced environment and operate effectively while working on highly detailed work under tight deadlines
• Has an unwavering commitment to producing high-quality work on time for sales commissions with high attention to detail
• Is a determined and self-motivated person who can operate independently when the task calls for it and effectively manage a team to deliver quality results on time
• Takes ownership of all aspects of role and seeks to uplevel processes over time and is deeply involved in their day to day
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust

Responsibilities

• Manage the day-to-day operations of our sales commission process for our revenue organization as a core part of our Sales Operations team
• Administer commission plans and letters
• Calculate commissions
• Generate reports
• Process draws
• Resolve inquiries
• Become the subject matter expert for all commission-related topics, questions, or initiatives
• Manage our commission tool software
• Define strategies to improve how we use it to administer commissions
• Build strategies and improve processes to help our sales team take full advantage of our commission tool software to be more productive with tracking and understanding their commission plan and progress
• Manage the end-to-end commission process and systems
• Contribute to commission and incentive design as part of annual planning with sales and revenue operations leadership
• Complete general onboarding and meet the team
• Study and internalize the Grammarly sales and commissions process and systems
• Establish relationships with team members and cross-functional partners
• Learn Grammarly's GTM Operations and understand how we handle leads, accounts, opportunities, territories, and rules of engagement
• Process sales commissions monthly and effectively resolve questions to leadership as you become more comfortable independently overseeing the process
• Identify critical areas for improvement in our sales process and roadmap initiatives over the next several months alongside your team
• Be the first point of contact for sales commission escalations, questions, and inquiries
• Engage in special projects for sales incentives and commission processes that foster sales adoption and operational excellence as we scale
• Drive commissions reporting and analysis to understand the comp plan components’ impact on driving plan design development with senior leadership
• Become the subject matter expert for our sales commissions process and system, including finer details like commission plan components, rules, calculations, terms and conditions, spiffs, and our commission tool design
• Establish methods to drive the adoption and build productivity of core processes and set up repeatable ways to track the success of initiatives to drive iterations and enhancements over time
• Understand the end-to-end commissions process and systems to develop a strong perspective on strengths, weaknesses, and blind spots
• Consistently drive high-quality work with a team that delivers precise results on time or ahead of schedule
• Build best practices for sales commissions and incentive design into our Sales Operations Roadmap so we can consistently innovate and improve our process as you become more experienced with Grammarly’s sales commissions

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities