Manager Data Analytics

Summary

The job is for a Data Analytics Manager at Tillster in Portugal. The role involves leading the data analytics team, designing and communicating complex data insights, collaborating on defining the data collection strategy, championing A/B tests, developing dashboards, and building reusable services.

Requirements

• 3+ years as a hands-on manager, leading a Data Analytics team in a fast-paced environment
• 5+ years of experience with data analytics, including the use of BI tools such as Looker or Tableau to drive business outcomes
• Bachelor’s degree or higher in Data Science/Analytics, Computer Science, Statistics, Mathematics, Economics, or related field
• Proven ability to lead cross-functional teams, manage multiple stakeholders, and communicate effectively across different levels of the organization

Responsibilities

• Lead and mentor a high-performing analytics team, fostering professional growth and driving innovation by integrating AI-driven solutions and evaluating buy vs. build options
• Design and communicate complex data insights to stakeholders, ensuring data-driven strategies align with business and customer objectives
• Collaborate in defining the data collection strategy and be the lead subject matter expert in Google Analytics
• Champion the design, implementation, and analysis of A/B tests to optimize customer experiences and drive business performance
• With the team, support ad hoc data analysis for Tillster customers, executives, and other stakeholders to surface patterns in the data and identify areas to improve KPIs
• Develop and update dashboards for business stakeholders such as Marketing, Product, Finance, Engineering, Account Management, and Support/Operations
• Create new analysis explores to enable non-technical analysts to access data, build dashboards, and solve critical business challenges on Looker technology
• Build reusable services and components to add to our company-wide libraries in SQL, Python and Looker
• QA and code reviews to ensure maximum quality and accuracy
• Responsible for data product quality standards and validation test plans and test cases

Preferred Qualifications

• Expertise in data visualization that is clear and easy to understand
• Strong written and verbal communications; including but not limited to customer engagement and presentations
• Ability to find meaning in KPIs and a curiosity that digs deep when metrics do not seem to tell a full story
• Skill at discovering actionable insights and communicating them effectively
• Presentation style that fosters trust and customer confidence in both the data and Tillster’s capabilities
• Expertise in advanced SQL, Big Query, Redshift, and/or Snowflake
• Expertise with Google Analytics behavioral, engagement and ecommerce data; ideally you would have experience with custom metrics and custom reports on GA
• Hands-on experience with Git (Bitbucket, Gitlab, GitHub, etc.)
• Experience conducting A/B tests and analyzing the results

Benefits

• Compensation competitive to market and geographical location
• Meal allowance for each day worked available through meal card
• Home/Office allowance reimbursement per calendar month, pro-rated based on employment start date
• Health insurance. Tillster pays the premium for employee private health insurance. Employees have the option to add their spouse/dependents at the employee’s cost
• Holidays: Up to 20 federal and local/municipal holidays in accordance with applicable Portuguese Labour laws, dependent on your employment start date
• Vacation: Up to 22 days of vacation every holiday year, pro-rated based on employment start date
• Education, Learning & Development. We offer Udemy Learning courses; and ongoing learning and development opportunities