Manager, Data & Analytics

Summary

Join Transparent Partners, a customer experience consultancy, as a Marketing Analytics and Data Strategist. This key role within the Data & Analytics Practice involves designing, implementing, and operationalizing data capabilities to inform business decisions. You will lead strategies to gain business value from data, utilizing marketing technologies and analytics tools. Collaborate with internal and external teams to deliver solutions and build client relationships. The position requires strong analytical, communication, and leadership skills, along with experience in data analytics and marketing technology. Competitive salary, benefits, and a remote or hybrid work environment are offered.

Requirements

• 4-year college degree in related field: MBA a plus
• 5+ years of technology and data analytics work (such as data engineering, integration, or data visualization) across various data sources, modeling, or consulting
• Strong background and relevant experience leading, managing and implementing strategies to gain business value from data
• Understanding and experience with configuration and implementation of marketing technologies and analytics tools
• Understand the capabilities of Customer Data Platforms and related data-centric marketing technologies
• Ability to take initiative and work in collaboration with internal team as well as external partners (brands, agencies and platforms)
• Ability to quickly identify and understand broad business issues as well as the immediate urgencies that help shape the direction of strategic marketing initiatives
• Strong communication skills – must be able to clearly articulate our approach and strategic recommendations in presentations with senior leaders
• Ability to communicate complex topics in writing and verbally with audiences of varying understanding and backgrounds
• Must have a consultative approach to solving complex challenges to deliver on measurable business results
• Excellent leadership and team building/management skills; ability to provide clear and concise direction/feedback to external and internal stakeholders as well as the ability to influence others
• Technical familiarity or competency in data analysis and visualization tools such as SQL, Python, Tableau, Data Studio, and related tools

Responsibilities

• Collect and document key functional requirements to achieve expected deliverables defined in project scope
• Assess the current state of client measurement, data, technology and analytics ecosystem. Evaluate data platforms, identify opportunities to create new systems and analytics to drive ROI. Formulate findings into client deliverables with analysis and meaningful implications
• Build a gap analysis that outlines opportunities that exist and recommend a path towards a solution, including continuation of services over time
• Be a primary subject matter expert on Marketing Measurement, Data Strategy, Marketing Technology & Analytics
• Understand client needs to guide towards client deliverables
• Contributes to deliverable creation and may own portions of content-building
• Play a client-service role by partnering with clients to become a trusted advisor, manage and exceed client expectations, and present findings to clients
• Support business development efforts in establishing new client partnerships
• Help maintain, inform and improve upon internal process flows and governance
• Develop a deep level of trust across internal disciplines and contributing to the success of the work stream delivery
• Play an active role in supporting advancement of Transparent internal goals to educate and advance our collective expertise
• Contribute to Transparent’s branding and awareness efforts through content creation, social marketing and event participation
• Continued focus on educational and network development opportunities

Preferred Qualifications

• Team Manager | Effectively manage other team members by delegating work as appropriate, providing constructive feedback routinely, and creating targeted opportunities for professional development
• Account Strategy | Ability to develop and execute against strategic account plans to strengthen our client partnerships and grow business relationships
• Growth Management | Contribute to business growth and development by establishing relationships through trust and integrity, proactively surfacing gaps, and identifying opportunities
• Decision Maker | Identify priorities, how to create head space and teaching others how to best manage their own time and utilize their geniuses to drive great work outputs and client relationships
• Thought Leadership | Deliver value to the Transparent organization by applying learnings from continued education and training programs that directly improve our ways of working, processes and procedures
• Concurrent Responsibilities | Successfully manage project plans for various work streams across multiple accounts at a time

Benefits

• Competitive salary + bonus opportunities
• Health, dental, and vision coverage
• 401k with match
• Fully-remote or hybrid work environment
• $80,000 - $140,000 a year