Manager, Engineering

Summary

Join HashiCorp's Vault team as an Engineering Manager and lead a team of skilled software engineers. You will support team growth, collaborate with product and design teams, triage work requests, improve processes, and coordinate customer support. This role requires experience leading engineering teams, strong communication skills, and a passion for fostering growth. You'll work with internal and external stakeholders to extend Vault's capabilities and ensure the delivery of high-quality, scalable, and secure software. HashiCorp is a fully remote company, offering a collaborative and supportive work environment.

Requirements

• At least 2 years experience leading an engineering team, as a manager that contributes heavily to the success of their wider team
• Strong communication skills, including written communication
• A desire to facilitate the growth and learning of others
• 2 years experience with enabling first- and third-party developers to extend a product’s capabilities through integrations, plugins, or APIs
• 2 years working with third parties and external partners to enable and support our customers
• 3 years of technical knowledge to take in highly complex, deeply technical distributed systems concepts and relay trade-offs and direction to stakeholders in a comprehensible way

Responsibilities

• Support the career growth and morale of a team of skilled software engineers at varying skill levels, through setting goals, mentoring, and providing feedback
• Collaborate with Product and Design counterparts to scope, assess feasibility, and define milestones to meet product goals
• Effectively triage incoming work requests from a variety of internal and external sources, ensuring the work most aligned with the team’s objectives is handled
• Identify points of friction, and Improve processes to boost the team's productivity and improve quality
• Coordinate and supplement support for customer incidents
• Continue to grow the team with kind, collaborative, and skilled engineers
• Understand and negotiate implementation trade-offs to balance short-term and long-term product needs
• Provide transparency and communicate challenges and opportunities with stakeholders and leadership

Preferred Qualifications

• Demonstrated ability to lead teams that deliver self-managed software products designed for enterprise environments, meeting high standards of security, scalability, and reliability
• Experience with security, infrastructure, and/or secrets management tooling, to understand the needs of our users
• Experience working with large codebases for distributed systems
• Experience improving the user experience of a complex system
• Experience with compliance frameworks such as SOC2

Benefits

Remote work