Manager, Field Engineering

Summary

Join Databricks Field Engineering team as a Field Engineering Manager to lead a team of Solutions Architects focused on the Manufacturing and HiTech Enterprise Segment. You will manage, train, and grow a high-performing team, ensuring customer success and hitting sales targets. Responsibilities include hiring, onboarding, and coaching pre-sales professionals, maintaining a robust hiring pipeline, and establishing strong relationships across the business. You will also keep your team ahead of the technical curve, ensuring they possess advanced knowledge of data and AI technologies. This role requires a deep understanding of the Data + AI space and experience building and leading technical pre-sales teams. The ideal candidate will be a trusted advisor to technical executives, guiding strategic data infrastructure decisions.

Requirements

• 3+ years of experience building and leading technical pre-sales teams - hiring, onboarding, coaching, and enabling pre-sales professionals
• 7+ years of experience in the Data + AI space with a technical product (i.e., data warehousing, big data, data science, machine learning, or AI)
• A deep technical understanding of the impact that Data + AI can drive within various industry segments
• Technical competence to earn the trust of Engineering talent and leadership at Databricks
• Trusted advisor to technical executives who guide strategic data infrastructure decisions
• Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations
• Experience hiring pre-sales professionals, ramping them up to be successful, promoting them into larger roles, identifying and addressing performance issues, and implementing improvement plans
• Create a positive team culture and help foster working relationships between Field Engineering, Sales, and other important internal partners
• Experience working with other teams such as Product Management, Engineering, and Customer Success
• Demonstrated architectural influence. Able to influence and review complex architectures, guiding your team and customers toward ideal solutions that scale

Responsibilities

• Manage a team of Solutions Architects (SAs) for the Manufacturing and HiTech Enterprise Segment of Databricks’ Field Engineering organization
• Lead a dynamic team of pre-sales professionals focusing on enterprise software, big data/analytics, data engineering, data science, and AI
• Partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful
• Scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks’ growth in the market
• Hire, train, grow, and manage a bar-raising team of Solutions Architects for a company in high-growth mode
• Make your customers extremely successful with Databricks and provide outsized value to their businesses
• Maintain a robust hiring pipeline at all times
• Establish relationships across the business to make your customers and team successful
• Partner with sales leadership to hit sales and consumption targets while ensuring customer success
• Keep your team of SAs ahead of the technical curve. You will make sure that your team is continuously learning, maintaining advanced knowledge of the data+AI technology stack, and working to provide our customers with the most comprehensive solutions for their needs