Manager of Customer Success

Summary

Join PartsBase Inc., the world's largest online aviation marketplace, as their dynamic Manager of Customer Success! In this fully remote role, you will proactively identify and pursue new sales opportunities within the aviation industry, building and maintaining strong client relationships. You will deliver exceptional customer service, collaborate with internal teams, and stay informed on industry trends. The ideal candidate possesses 3–5 years of B2B sales experience and 2–3 years in the aviation industry, along with strong communication and relationship-building skills. PartsBase offers a team-focused culture and various benefits, including medical, dental, vision, life insurance, paid time off, 401k, and career development opportunities.

Requirements

• 3–5 years of proven sales experience, preferably in B2B environments
• 2–3 years of experience in the aviation industry (MRO, OEM, distribution, etc.)
• Strong communication, negotiation, and relationship-building skills
• A hunter’s drive to win new business and a nurturer’s heart to grow lasting partnerships
• Ability to thrive in a fast-paced, tech-driven environment

Responsibilities

• Proactively identify and pursue new sales opportunities within the aviation industry
• Build and maintain strong relationships with clients including MROs, OEMs, airlines, and distributors
• Deliver exceptional customer service while managing a full sales cycle
• Collaborate with internal teams to ensure client success and satisfaction
• Stay informed on industry trends and market shifts to position PartsBase as a trusted partner

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Supplemental Benefits
• Paid Holidays
• Paid Time Off
• 401K after 6 Months of service
• Career Growth and Development opportunities
• Chance to make a significant impact on the growth and success of our company