Manager, Quality

Summary

Join CoreWeave, a leading AI hyperscaler, as a detail-oriented Quality Engineer to ensure the reliability and quality of our data center operations. Develop and implement quality processes, conduct audits, and analyze data to identify areas for improvement. Collaborate with various teams to implement corrective actions and continuously improve performance. Stay current with industry standards and best practices. Manage a team of MRB coordinators. This role requires a strong understanding of data center operations, quality management principles, and industry standards. CoreWeave offers a dynamic and challenging work environment with opportunities for significant impact. We offer competitive compensation and a comprehensive benefits package.

Requirements

• Bachelor's degree in Engineering, Quality Management, or a related field
• Minimum of 3 years of experience in a Quality role
• Strong knowledge of Quality Management Systems and tools
• Strong knowledge of data center industry and operations
• Strong analytical and problem-solving skills
• Excellent communication, interpersonal, and organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Proficient in Microsoft Office Suite, QMS software and ERP systems (Netsuite preferred)
• Travel 25-50%

Responsibilities

• Develop, implement, and maintain quality processes, procedures and policies for data center operations, including RMA processes and MRB inventory management
• Accountable for establishing and maintaining the document control system and related internal training program to deploy new quality processes across the operation
• Responsible for the implementation and maintenance of the QMS software for all related quality activity
• Conduct regular audits and assessments of data center operations to identify areas for improvement and execute action
• Evaluate and ensure compliance with quality processes, industry standards, and regulatory requirements
• Analyze data on data center performance, quality, and reliability. Identify trends, opportunities, and root causes of issues
• Collaborate with DC Operations, Engineering, Supply Chain and other teams to implement CAPA to eliminate quality risks through problem solving methods (8Ds, A3, etc.) and identify areas of opportunity to continuously improve performance
• Stay up to date with industry standards, best practices, and emerging trends in data center operations
• Directly participate in the development, implementation, and maintenance of a robust QMS aligned with industry regulations and best practices
• Prepare and present reports on data center quality activities and performance metrics
• Manage a team of MRB coordinators to process all vendor RMAs and control MRB inventory

Preferred Qualifications

• Experience with lean principles is a plus
• Experience in the High Performance Compute sector is a plus

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption