Senior Manager Quality Trust & Compliance

Summary

Join Endpoint as a Sr. Manager Quality Trust & Compliance (Privacy Compliance) to lead and operationalize privacy programs globally. You will be a key liaison between Quality, Global Privacy Office, IT, and Product & Engineering, ensuring data privacy and protection standards are integral to our solutions and operations. This role drives cross-functional alignment, conducts privacy audits, implements controls, and fosters a privacy-by-design culture. Responsibilities include executing and governing privacy programs, conducting audits and risk management, supporting the Data Protection Officer, collaborating cross-functionally, and providing training and awareness. The ideal candidate possesses 7+ years of experience in privacy, data protection, or compliance, preferably in life sciences or SaaS. A deep understanding of global privacy regulations is essential.

Requirements

• Bachelor’s degree in Information Security, Data Governance, Computer Systems, Life Sciences, or a related field
• 7+ years of experience in privacy, data protection, or compliance, preferably in the life sciences, healthcare, or SaaS technology sector
• Demonstrated experience in audits, privacy impact assessments, and building enterprise-wide privacy programs
• Ability to work in cross-functional, fast-paced, global environments with strong stakeholder engagement
• Deep understanding of GDPR, HIPAA, CCPA/CPRA, 21 CFR Part 11, and other global privacy regulations

Responsibilities

• Partner with Legal/Global Privacy Office and Quality, Trust & Compliance to operationalize privacy compliance frameworks across systems, products, and services
• Develop and maintain privacy and data protection policies, standards, and procedures aligned with global regulatory requirements
• Drive adoption of privacy-by-design principles across product development and software lifecycle
• Plan, execute, and oversee internal privacy audits, assessments, and control evaluations across departments
• Conduct privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and risk analyses for new systems, vendors, or data processing activities
• Identify gaps, recommend corrective actions, and monitor remediation activities
• Partner with the legal office to assist in the data protection responsibilities; manage communication with supervisory authorities and data subjects
• Maintain records of data processing activities (RoPAs) and ensure privacy rights requests are handled timely
• Advise senior management on obligations under global privacy regulations
• Lead privacy program integration across product management, engineering, legal, quality, and security teams
• Guide teams through regulatory readiness and product-specific compliance for clinical trial software and SaaS platforms
• Collaborate on incident response, breach notifications, and mitigation of privacy-related incidents
• Develop and deliver training and awareness programs on privacy topics for internal stakeholders
• Promote a culture of compliance, ethics, and trust throughout the organization

Preferred Qualifications

• Prior experience as a Risk Protection Officer, DPO, or with DPO responsibilities preferred
• Familiarity with clinical trial operations and regulatory technology solutions (e.g., RTSM, eCOA, EDC) preferred
• Understanding of cloud security and vendor risk as it pertains to privacy compliance preferred

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(K)
• Paid time off (PTO) or Flexible time off (FTO)
• Company bonus where applicable