Manager, Sales Engineering

Summary

Join Dandy, a leading technology company transforming the dental industry, as a Manager, Sales Engineering. Lead and develop a high-performing team of Sales Engineers, collaborating closely with sales leadership and account executives to achieve revenue goals. Leverage your deep understanding of digital dentistry to provide technical expertise and enablement, optimizing sales processes and advocating for customers. This role requires exceptional leadership, communication, and problem-solving skills, along with a proven track record of success in technical sales. You will be responsible for performance management, fostering a culture of continuous learning, and staying ahead of industry trends. Dandy offers a wide range of benefits, including healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.

Requirements

• 1+ years of management experience
• 5+ years of experience in Sales Engineering or a similar customer-facing technical role within the dental space , with a strong preference for candidates who have experience leading or managing a team
• Proven track record of success in exceeding targets and driving revenue through technical sales support
• Deep understanding of digital dentistry and the dental industry, with the ability to articulate complex technical concepts simply and effectively
• Exceptional leadership and coaching skills , with a passion for developing talent and building strong teams
• Excellent communication, presentation, and interpersonal skills , capable of engaging with various stakeholders from dental professionals to internal leadership
• Strong analytical and problem-solving abilities , with a proactive approach to identifying and addressing challenges
• Ability to thrive in a fast-paced, dynamic, and evolving environment , adapting quickly to change and leading your team through it
• BA/BS degree

Responsibilities

• Lead and Develop a High-Performing Team: Recruit, onboard, coach, and mentor a team of Sales Engineers, fostering their professional growth and ensuring they meet and exceed performance expectations
• Strategic Partnership: Collaborate closely with Sales Leadership and Account Executives to develop and execute sales strategies, ensuring the Sales Engineering team is effectively aligned with overall revenue goals
• Technical Expertise & Enablement: Act as a subject matter expert on Dandy’s product offerings, workflows, and the broader dental industry. Work hand-in-hand with Enablement to develop and deliver training programs that empower the sales team with deep product knowledge and effective demonstration techniques
• Process Optimization: Continuously evaluate and refine Sales Engineering processes, tools, and best practices to maximize efficiency, impact, and scalability
• Customer Advocacy: Ensure the team consistently provides exceptional technical support and guidance to prospective practices, helping them understand Dandy's value and addressing complex questions with clarity and confidence
• Cross-Functional Collaboration: Partner with Product, Marketing, and Customer Success teams to stay abreast of new offerings, provide valuable market feedback, and ensure a seamless customer journey
• Performance Management: Monitor individual and team performance metrics, providing regular feedback, conducting performance reviews, and implementing corrective actions when necessary
• Thought Leadership: Stay ahead of industry trends in digital dentistry, leveraging this knowledge to guide your team and contribute to Dandy's strategic direction

Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off