Manager, Sales Engineering

Samsara
Summary
Join Samsara's Sales Engineering team as a Manager, leading and developing a high-performing team focused on EMEA Select business. You will manage individual and team performance, collaborate with sales and other teams on account planning, handle escalations, and participate in customer calls. This role requires experience managing dispersed sales engineering teams in high-performance environments and involves up to 30-40% travel. The position is based in the UK or in Midland (France, Germany, Netherlands). Samsara offers a competitive compensation package and benefits, including flexible working options. The ideal candidate possesses strong technical and business acumen, excellent communication skills, and demonstrated leadership abilities.
Requirements
- B.S. degree in Computer Science or similar
- 3+ years of sales engineering management experience
- Experience with Software Product sales; Infrastructure, SaaS
- Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
- Strong technical and business acumen
- Excellent communication, customer service, and interpersonal skills
- Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization
- Demonstrated leadership, creativity, and problem solving abilities
- Excellent presentation and organizational skills
- Business fluency in French or German
- Ability to work in a fast paced dynamic environment
- Ability to travel as needed
Responsibilities
- Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
- Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
- Work with Account Executives and Regional Sales Directors on account planning, strategy and sales call activity
- Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
- Participate in customer / prospect calls as a trusted advisor
- Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
- Champion, role model, and embed Samsaraβs cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices
Preferred Qualifications
Experience working in a scale up motion
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more