Manager, Software Engineering

Summary

Join Affirm's Engineering team as a Consumer Comms Engineering Manager to lead and grow a team responsible for building and maintaining critical customer communication systems. You will oversee the development and optimization of data pipelines to Salesforce Marketing Cloud (SFMC), ensuring system stability and scalability. Collaborate with cross-functional teams to modernize our communications platform and guide the team through technical challenges. Drive process improvements and contribute to strategic initiatives enhancing customer engagement and personalized communications. This leadership role demands technical expertise, strong leadership skills, and a passion for impactful customer experiences. Affirm offers competitive benefits including 100% subsidized medical coverage, flexible spending wallets, and competitive time off.

Requirements

• 7+ years of Engineering experience, including 2+ years of Engineering Management/Leadership
• Proven ability to scale and foster a high-performing engineering team
• Prior experience architecting, building, launching and maintaining consumer scale products
• Strong cross-team communication and collaboration skills
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field

Responsibilities

• Lead, mentor and grow the Consumer comms team to help improve their designs, processes, code quality, and testing
• Collaborate with Marketing, Product, Analytics, Design, Operations, and other engineering teams to develop a technical roadmap that meets customer & business needs
• Own availability, reliability, and performance of your team’s systems
• Coach, develop, retain, and provide thoughtful feedback to team members
• Foster a team culture around innovation, accountability, empathy, and execution
• Collaborate & align with other engineering leaders across Affirm

Preferred Qualifications

• Experience building data pipelines or marketing systems is a plus
• Experience and desire to build a best-in-class communication ecosystem that sets the standard for excellence in the fintech industry

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount