Manager, Software Engineering Management

Summary

Join ServiceNow as a Product Development Manager and lead product development activities, collaborating with various teams to deliver high-quality solutions. Manage the daily operations of the development team, tackle complex problems, and oversee departmental resources, staffing, and mentoring. Leverage your expertise in integrating AI into work processes and demonstrate advanced coding skills and experience with open-source tools and agile development environments. Execute projects based on priorities, context, risks, and desired outcomes. ServiceNow offers a competitive salary, equity, benefits, and a flexible work environment.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 6+ years of experience with technologies relevant to SN and advanced coding skills
• Experience with open source tools and agile development environments
• Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
• An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
• Ability to execute a project based on our priorities, context, risks and desired outcomes

Responsibilities

• Manage product development activities
• Work with product management, design, support and other dev teams to create high-quality solutions
• Manage daily activities of the development team
• Solve difficult and sometimes ambiguous problems
• Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs