Manager, Software Engineering- Platform

Summary

Join Jobber as a Manager, Software Engineering and manage two teams (Automations, Channels, or Platform Experience) to build platform technologies supporting service providers, external and internal developers. You will lead and mentor 5 talented engineers, collaborate with product and design teams, and ensure the roadmap balances quality, maintainability, innovation, and speed. The role involves performance facilitation, goal setting, regular 1-on-1s, constructive feedback, and coaching. You will also participate in recruiting, implement new processes, remove roadblocks, and collaborate with internal and external stakeholders. Jobber offers a competitive salary ($169,200-$228,900 CAD), equity rewards, annual stipends, retirement savings matching, extended health benefits, and a dedicated talent development program.

Requirements

• A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software
• Strong full-stack technical background, including design and architectural experience
• The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems
• Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions
• Collaboration down to an art. You’ll work with your direct reports or other teams to understand what they want to accomplish and develop a plan to achieve it
• To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded

Responsibilities

• Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems
• Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach
• Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class engineering department
• Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful
• Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses
• Collaborate with external technology partners. We work with a variety of external developers looking to integrate closely with Jobber to provide value to our mutual customer base

Preferred Qualifications

• Previous experience with our development stack: Postgres, Ruby on Rails, GraphQL (GraphQL-Ruby even better!), TypeScript and React
• Automations systems, if-this-then-that style platforms
• Previous experience working on internal-facing platform teams

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family