Market Transformation Program Associate

Summary

Join Resource Innovations as a Market Transformation Program Associate and contribute to our growing team focused on energy efficiency programs in Illinois. You will support program implementation by gathering market intelligence, tracking policy changes, developing budgets and plans, and creating reports. This role demands strong time management and the ability to juggle various tasks, including data analysis, client needs, and program support. You will conduct research, support client deliverables, and contribute to business development. The ideal candidate possesses excellent communication, analytical, and organizational skills, along with experience in the energy efficiency sector.

Requirements

• B.S. or B.A. preferred- energy, environment, public policy, or technical field desired
• 3+ years’ work experience
• Subject matter expertise in energy efficiency with focus on utility industry and familiarity with building science
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, as well as Sharepoint, Microsoft Teams, and Smartsheets
• Highly motivated and positive attitude
• Superior organization and time management skills
• Commitment to high-quality customer service and the ability to address customer issues/concerns
• Excellent attention to detail with the ability to think critically in a fast-paced environment
• Excellent organizational, writing, verbal, communication, interpersonal, and analytical skills
• Ability to manage multiple projects and priorities with a variety of team members while balancing schedules, budgets, and dynamic project demands
• Experience troubleshooting problems and recommending solutions
• Ability to identify process improvements and communicate plans for improvement

Responsibilities

• Support Program Managers in project development, tracking and analysis, and management of market transformation initiatives
• Edit and format program documents and reports for grammar, typographical errors, and professional presentation
• Support drafting client presentations
• Identify and escalate issues as appropriate and recommend solutions
• Support monthly reporting and other administrative tasks
• Function as a cooperative and cohesive member of project teams
• Utilize a variety of data and resources to deliver industry research for market transformation, emerging markets, and the development of new initiatives
• Demonstrate a willingness to play a variety of roles (e.g., administrative, quality assurance, research, writing) as required to achieve project/task success
• Represent Resource Innovations in a professional manner at internal and external meetings and support booths at conferences
• Complete assignments on schedule and within the allotted budget or hours
• Track multiple task or project deadlines and alerts manager in advance of conflicts
• Support program delivery teams’ development of quantitative and qualitative market surveys and conduct supply-chain and consumer-focused market research
• Identify, recommend and implement improvements in various systems for data collection, reporting, record keeping, recurring and ad hoc analysis in support of effective program and data operations
• Support the development of various client deliverables, including development of savings baselines and forecasts for market transformation, logic models, and other activities
• Follow up with internal cross-functional teams on client deliverables, including but not limited to marketing
• Continuously assess project progress to goal and develop creative solutions to new issues or market dynamics
• Work independently and in teams to conduct tasks related to program delivery and continuous improvement efforts
• Bring a positive, action-oriented attitude to the workplace
• Other duties as assigned

Preferred Qualifications

• Interest or experience in gas energy efficiency preferred
• Interest in sustainability and passionate about making a meaningful impact on the environment

Benefits

• Competitive salaries based on candidate's qualifications
• Three weeks paid vacation per year
• Paid holidays
• A 401(k) plan with employee matching funds
• A discretionary bonus
• An overall comprehensive benefits package