Marketplace Ops Associate

Summary

The job is for a Marketplace Associate at Airtm, a company that connects individuals in the developing world with the global marketplace. The role involves data analysis, market research, and identifying opportunities for the global platform.

Requirements

• Bachelor's in Business Engineering, Industrial Engineering, or a related field
• 2+ years of experience in data analysis or market research related roles
• Strong SQL proficiency
• Strong analytical and data-driven attitude
• Startup mindset, embracing experimentation, iteration, and proactiveness, making the most of limited resources
• Fluent in English and proficiency in additional languages is a plus (e.g., Spanish, Portuguese)
• Ability to present complex data insights in a clear and compelling way using tools like Tableau
• Knowledge of P2P platforms and fintech trends
• Familiarity with digital currencies, cryptocurrencies, and financial technology
• Familiarity with scripting languages like Python for data analysis and automation
• Strong team work abilities and cross-functional communication skills

Responsibilities

• Become a marketplace expert. Dive deep into the dynamics of crypto and fiat P2P transactions, analyzing trends, tracking prices, performance, and identifying emerging opportunities
• Go beyond the numbers. Understand both clients and cashiers, their behavior and patterns, your insights will directly influence our platform's performance and growth
• Network with key players. Connect with power users in each market and payment method, interview, survey, inquire, be one of them
• Conduct market research. Investigate and discover new markets and payment methods. Benchmark industry best practices to optimize our platform's competitive advantage
• Monitor and report on key performance indicators (KPIs) related to transactions and marketplace performance
• Contribute to the development and maintenance of internal documentation and training materials for marketplace operations
• Identify, report and help to mitigate potential risks associated with P2P transactions, such as fraud and money laundering
• Collaborate with other teams to develop and implement new marketplace features, product requests, promotions or campaigns