Remote Medical Assistant
at Planned Parenthood Pasadena and San Gabriel Valley

Summary

Join our team and be part of a powerful movement to shape the future of sexual and reproductive health! As a Medical Assistant Float, you will support the delivery of healthcare services at all five health centers, assist patients with testing, screening, and education, and participate in efforts to achieve established goals for productivity and quality metrics.

Requirements

• High School diploma or equivalent
• Graduate of an accredited medical assistant program
• 0-2 years comparable clinical back office medical assistant experience
• Reproductive and/or family planning health care experience preferred

Responsibilities

• Support the delivery of healthcare services under the medical supervision of Clinician and/or Physician at all five health centers
• Assist patients by providing testing, screening, and education required for the provision of medical care
• Assist providers to ensure high quality, efficient delivery of care
• Screen patients, prepare exam rooms, provide excellent customer service in a non-judgmental, empathetic manner to patients
• Travel to all of our five health centers: Alhambra, Baldwin Park, Glendora, Highland Park, and Pasadena
• Adhere to affiliate goals and policies on patient care, professionalism, wait time in-clinic and on the system for addressing patient complaints
• Participate in health center efforts to achieve established goals for productivity and quality metrics
• Participate in health center/affiliate efforts to achieve established revenue goals
• Perform and/or coordinate the following back-office functions
• Obtain social history, triage and educate patients ensuring informed consent triage
• Provide options, counseling, abortion referrals, education on all PP services and recommend appropriate testing
• Perform basic lab work (e.g. Hgb, pregnancy test, urine dipsticks, venipuncture, injections, blood draws) package specimens for outside lab tests, record lab results
• Obtain vital signs (blood pressure, height, weight, etc.)
• Clean and sterilize equipment and stock lab and exam rooms
• Support Clinicians as needed
• Gather information regarding sensitive subjects such as intimate partner violence, STIs, risks of sexual activity for early teens, abortions and domestic violence
• Input and update patient information accurately into the Agency’s Practice Management and Electronic Medical Record systems
• Ongoing communication with Patient Flow Coordinator, Health Center Manager, and other health center staff
• Schedule appointments for family planning including but not limited to contraceptives, abortion services and other specialty services

Benefits

• Medical, Dental, Vision
• 401k Matching Program
• Premium CALM account
• Holidays
• Paid time off