EVERSANA is hiring a
Medical Information Specialist

Summary

Join EVERSANA, a Great Place to Work, in creating a healthier world by delivering next-generation commercialization services to the life sciences industry. As a Medical Communications Specialist, you will be part of our integrated commercial services team, building credibility and strengthening relationships with healthcare providers, patients, and industry clients.

Requirements

• Life Sciences or healthcare degree or equivalent
• Strong clinical background and excellent verbal/written communication skills
• English C1 level is obligatory. In addition to mother tongue fluency in English, Czech is also required
• Strong translation skills

Responsibilities

• Translation of English documents into the target language or vice-versa, and delivering these translated responses either on the phone or in writing
• Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients
• Disseminate drug information either verbally or by written correspondence
• Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate initial adverse event and product complaint reports in compliance with EVERSANA-Medical Communications and client SOPs
• Fulfill local Regulatory Authority regulations and requirements for post-marketing adverse event reporting
• Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses
• Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant
• Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals
• Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support
• Medical Writing
• On-call responsibilities on an as assigned basis
• All other duties as assigned