Medical Records and Billing Administrator

Summary

Join Scan.com, a digital health scale-up, as a Medical Records and Billing Administrator for our rapidly growing Braincussion service. You will be a founding member of the operations team, ensuring accurate and organized medical records for thousands of assessments and referrals. Responsibilities include maintaining files, assembling patient health information, reviewing forms, communicating with healthcare professionals, and submitting documentation. The role offers opportunities for growth and development within a successful and expanding company. We offer a competitive salary, benefits package, and flexible work options.

Requirements

• Have a go-getter mentality, pay high-attention to detail, and are hyper-organized
• Have outstanding written and verbal communication skills
• Have experience maintaining accuracy of patient's medical records, and have some working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing, and reimbursement protocols
• Can comfortably navigate the MS Office Suite, particularly MS Excel

Responsibilities

• Maintain various files, logs, medical records ensuring accuracy and completeness of information
• Assemble patients' health information including patient symptoms, medical history, exam results, reports, and billing
• Review and ensure all patient forms are completed, properly identified, signed, and are uploaded in preferred style
• Communicate as needed with physicians and other health care professionals to clarify and obtain information
• Submit requested documentation to physicians or for use in legal actions while following patient consent and confidentiality protocols
• Optimize medical records and billing operations to support business growth
• Enhance communication skills for patient and physician satisfaction
• Implement new processes for efficiency and scalability
• Foster positive stakeholder relationships to support cross-functional collaboration
• Grow as a leader on the team and mentor future hires on processes and best practices

Preferred Qualifications

Have worked in the legal industry (the personal injury space would be a huge plus)

Benefits

• Salary range of $50,000 - $55,000
• 401k
• Healthcare, Vision and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team