Parsley Health is hiring a
Member Insurance Benefits Associate

Summary

Join Parsley Health as a Member Insurance Benefits Associate to verify insurance benefits, communicate cost estimates, resolve billing issues, manage protected health information, and provide feedback on product improvements. This role is remote with various benefits including equity stake, 401(k) + Employer Matching program, complimentary Parsley Health Complete Care membership, subsidized medical, dental, and vision insurance plan options, generous paid time off, annual professional development stipend, annual wellness stipend.

Requirements

• At least 2+ years in the health tech or medical field in a similar position (experience working in a startup environment is a bonus)
• Excellent customer service skills and the ability to communicate technical information in a way that is easy for patients to understand
• Comfortable in amorphous, fast-paced environments and with constantly evolving responsibilities
• Tech-savvy skills: very comfortable adopting new technologies and platforms and efficient in tech-related tasks

Responsibilities

• Verify insurance benefits and check eligibility of all members
• Proactively outreach members to communicate cost estimates based on their insurance coverage and benefits
• Ensure patients understand the process for how out-of-network care works (when applicable)
• Identify trends or patient issues and initiate corrective action to improve the patient experience in terms of cost transparency
• Resolve issues with patient invoices and alleviate confusion around any outstanding billing items

Benefits

• Equity Stake
• 401(k) + Employer Matching program
• Remote-first with the option to work from one of our centers in NYC or LA
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend
• Annual wellness stipend