Poseidon is hiring a
Merchandise Operations Coordinator

Summary

Join our team as a part-time Merchandise Operations Coordinator in a fully remote position, focusing on efficient management and distribution of venue assets, merchandise, and supplies to ensure smooth venue operations and exceptional customer service.

Requirements

• Proven experience in merchandising operations, logistics, or inventory management
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication skills and the ability to work cross-functionally
• Proficient in Microsoft Office Suite
• Must have laptop or computer

Responsibilities

• Source, order, and maintain venue assets for all venues, ensuring the warehouse is adequately stocked for upcoming openings
• Check Venue Asset Inventory form responses weekly to determine what needs to be ordered from Amazon or shipped out from the warehouse
• Organize and distribute sign packages to venues that require them
• Setup product pages in Shopify
• Build and edit transfers from the warehouse to venues, especially for new venue launches where assets may come from closing venues in Shopify
• Communicate shipment arrival dates, contents, and any updates to venue contacts and primary stakeholders
• Oversee venue closings by coordinating with representatives, providing necessary transfer information, scheduling with venue contacts, and facilitating FedEx pickups
• Handle customer returns and refunds for online orders, ensuring a smooth process for both the customer and the company
• Fulfill customer service requests from guests who could not pick up their orders in venues
• Ensure venues where guests could not pick up their orders are properly stocked
• Create, receive and edit transfers and purchase orders (POs) upon delivery verification, tracking down any issues that arise

Benefits

• 100% remote
• 100% flexitime