Merchandise Support Coordinator

Summary

Join Stitch Fix as a Merchandise Support Coordinator and ensure smooth data flow for merchandising operations. Manage purchase order entry and modifications, oversee UPC collection, curate data for merchandise categories, and track samples. Gather, verify, and input product information from various sources, review and organize data using Excel, and validate source documents. Maintain communication with the buying team, proactively resolve issues, prepare the merchandise system for data ingestion, and correspond with vendors. Fulfill reporting requests and contribute to efficient inventory management.

Requirements

• 1 years of relevant work experience
• Proficiency in Microsoft Office, particularly Excel (including pivot tables), and Google Docs
• Proficiency in computer operations, with a knack for quickly adapting to new systems
• Experience handling large volumes of alphanumeric data
• Excellent typing skills, balancing speed and accuracy effectively
• Exceptional attention to detail, strong organizational skills, and a preference for structured processes
• Self-motivation and efficient time management skills enable autonomous work
• Previous experience thriving in a fast-paced, deadline-driven environment
• Strong verbal and written communication skills in a professional setting
• Ability to sustain computer work for up to 8 hours per day

Responsibilities

• Manage Purchase Order entry and modifications in our proprietary system, ensuring prompt product delivery to warehouses
• Oversee the UPC collection process from vendors, guaranteeing accuracy and completeness
• Curate and organize data for specific merchandise categories, meticulously uploading UPC/EAN/VPN data for each style
• Own Sample tracking from Vendor shipment through photography to support inventory availability
• Gather, verify, and input product-related information from various internal and external sources into our database for efficient management
• Review and organize source data using Microsoft Excel, establishing priorities for database entry
• Validate source documents for accuracy, rectify errors, and liaise with internal and external partners
• Maintain professional and efficient communication with the Buying team regarding Purchase Order requests and updates
• Proactively identify and resolve problematic Purchase Orders to minimize inventory issues
• Prepare merchandise system for data ingestion and create style pages based on Buying team specifications
• Correspond with external vendor partners via email to validate product information when necessary
• Fulfill routine and ad hoc reporting requests with guidance from the manager

Benefits

• We offer comprehensive compensation packages and inclusive health and wellness benefits
• Medical, dental, vision, and other benefits