Microsoft D365 Field Services Solution Architect

Summary

Join Nearsure's LATAM team as a Microsoft D365 Field Services Solution Architect and work remotely while collaborating with US clients. Design and implement solutions enhancing field service operations, focusing on scheduling, resource optimization, and customer service. Leverage your expertise in Power Platform and Microsoft Field Services Solutions to meet client demands. Enjoy a supportive work environment with paid time off, national holidays, sick leave, a refundable annual credit, teambuilding activities, and a birthday day off. Nearsure prioritizes work-life balance and offers a remote-first culture with opportunities for professional growth.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related field
• 5+ Years of experience working with D365 Field Service
• 5+ Years of experience working in Solution Architecture
• 3+ Years of experience working with Dynamics 365 and Power Platform
• Microsoft Dynamics 365 Field Service Functional Consultant Associate certification
• Ability to lead architectural design sessions and develop proof-of-concept pilots
• Advanced English Level

Responsibilities

• Design and implement solutions for resource scheduling to meet customer requirements effectively
• Architect and lead the design solutions using Power Platform and Microsoft Field Services Solutions
• Optimize resource utilization by aligning skills, locations, and availability
• Equip frontline workers with tools and information to deliver outstanding service
• Build and maintain service histories for customer assets
• Ensure system performance, stability, and availability
• Collaborate with business units to understand their needs and translate them into system improvements
• Work with IT teams to develop and implement system upgrades
• Monitor system integrations and perform regular health checks
• Stay updated on D365 features, industry trends, and best practices
• Develop technical solution designs and implementation plans
• Lead architectural design sessions and develop proof-of-concept projects
• Configure default administration areas of the Field Service application
• Set up and optimize resources, scheduling, and service agreements
• Manage work orders, incident types, and bookings to ensure seamless operations
• Configure customer assets and integrate them into the service lifecycle
• Enhance Field Service applications based on evolving customer requirements
• Collaborate with stakeholders to identify opportunities for innovation and optimization

Preferred Qualifications

• Experience integrating D365 with other enterprise applications
• Microsoft Certified: Power Platform Solution Architect Expert

Benefits

• USD 💲 Salary compensation
• 100% remote work
• Paid time off according to your country’s law without affecting your monthly salary
• Your country’s national holidays
• Sick or medical leave
• Refundable annual credit
• Teambuilding activities such as coffee breaks, tech talks, and after-work gatherings
• A day off during your birthday week