Inside Sales Representative

Summary

Join National Power, LLC as an Inside Sales Representative in Raleigh, NC! This vital support role assists Power Solutions Consultants and customers throughout the sales process. Key responsibilities include preparing accurate quotes, providing administrative support, and managing leads within the D365 CRM system. You will analyze specifications, search for projects, and interact directly with customers. The position requires strong organizational and communication skills, along with proficiency in Microsoft Office Suite and the ability to read electrical prints. This is a remote position offering competitive pay, comprehensive benefits, and opportunities for professional growth.

Requirements

• A bachelor's degree from a four-year college or university or equivalent work experience
• Must have the ability to read and interpret electrical prints and plans
• Requires advanced knowledge of the English language and good knowledge of Microsoft Office Suite applications, including Word, Excel and Visio and SharePoint
• Strong organizational and communication skills required

Responsibilities

• Analyze specifications and drawings from engineers, customers and/or bid services and create corresponding BOMs (bills of materials)
• Search bid services for projects in the planning stage. Identify projects that will likely contain a backup generator
• Enter available information as a Lead in D365 CRM such as Project, End User, Architect, General Contractor, Engineer, etc. and update as necessary
• Vet the lead and notify appropriate Power Solutions Consultant that the lead is now in the opportunity stage. Power Solutions Consultants are responsible for determining project scope and company capability
• Review project inquires and create sales quotes using Generac quoting tools and selected vendors
• Process and distribute quotes as requested by sales team
• Enter and assign leads and build quotes using D365 CRM
• Support the sales team through daily direct customer interactions, e.g. responding timely to customer inquiries, and answering product and applications questions from existing and prospective customers as needed
• Develop “out of the box” sales strategies with salespersons to create better/enhanced solutions for the client
• Maintain quoting schedules while also responding to unscheduled quoting priorities
• Maintain a log of quotes and assist in follow up activities
• Monitor and track quote response times and communicate any delays
• Field incoming calls from customers and Power Solutions Consultants for formal and informal inquiries

Preferred Qualifications

• A degree in engineering, construction management or other technical subject is preferred
• Sales and sales support experience is preferred
• Customer service experience is preferred
• Experience with CRM is a plus

Benefits

• Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee’s productivity and overall performance
• Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
• Up to 9 paid company holidays
• Paid sick time
• Company-paid Life Insurance ($75,000)
• Company-paid Short-term and Long-term Disability Insurance
• Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company
• 401(k) retirement savings plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• This is a remote position and will require the employee to work from home