Mortgage Brokering Assistant

Summary

Join a dynamic and fast-paced work environment as a Mortgage Loan Processor at one of Australia's largest retail Mortgage Broker groups. You will play a crucial role in supporting the company's mission of helping Australians achieve their dream of homeownership. Responsibilities include analyzing loan applications, liaising with lenders and clients, ensuring smooth settlements, and maintaining high-quality loan submissions. The ideal candidate possesses 3-5 years of experience in a similar role, exceptional attention to detail, strong communication skills, and a proactive work ethic. This is a full-time, work-from-home position offering a Monday-Friday schedule.

Requirements

• Ideally have 3 - 5 year’s experience in a similar role
• High attention to detail
• Speedy delivery and professional client interaction
• Ability to prioritise well and manage your daily schedule to ensure deadlines are met
• Demonstrate consistent standards and the highest level of technical proficiency
• Demonstrate a strong customer focus with a positive, can-do attitude
• Proactive and self-motivated
• Excellent communication skills and dedication to setting realistic client expectations
• Ability to complete loan servicing, identify liabilities, and ensure high quality of all documents
• Strong problem-solving skills

Responsibilities

• Sending off Hello Packs to clients
• Analyzing loan application documents and packaging the loan for clients
• Understanding the lender policy attached to the product chosen for the client
• Liaising with lenders, clients and conveyancers to ensure that settlements occur smoothly
• Submitting loan applications through AOL
• Reviewing and where necessary adjusting the loan submission to ensure the application meets lender requirements
• Ensuring that loan submission quality is at the highest possible standards
• Providing administrative support as and where required
• Following Loan Market policies regulated by ASIC
• Most scenarios will be related to residential financing, but you will also gain significant exposure to complex clients and commercials

Preferred Qualifications

• Having experience using myCRM
• Having experience using Dialpad
• Having experience using Google Suite