National Data And Analytics Director

Summary

Join Action for the Climate Emergency (ACE) as their Data & Analytics Director! You will be responsible for managing ACE’s program databases, CRM, targeting and analytics, and using this information to provide insights that power outreach. This role involves overseeing data architecture, strategizing and optimizing Salesforce CRM and SQL database architecture, and creating user-friendly dashboards and reports. You will also manage a team, ensuring tasks and capacity are matched. The ideal candidate has 5+ years of experience in issue advocacy or electoral campaigns, strong data management skills, and proficiency with various data management tools. This is a fast-paced role requiring collaboration and the ability to communicate complex topics effectively.

Requirements

• 5+ years of experience on either issue advocacy or electoral campaigns focused on voter contact, data management, experimentation and targeting. Must have experience with utilizing modeling in a campaign setting
• Self-starter eager to dive into improving and creating systems, with the flexibility to adapt to changing environments
• Ability to manage multiple projects with thoroughness, accuracy, timeliness, and professionalism
• Strong data management skills; ability to handle multiple projects simultaneously; proficient with VAN, Targetsmart, Catalist Q & M tools and other data management tools; proficiency with SQL or other similar languages; understanding of and commitment to testing and running metric-based programs
• Fluency required OR ability to learn: Tableau, Salesforce (preferred), Monday.com, Engaging Networks, Slack, Google Apps, Google Data Studio, Zoom, and other relevant programs as necessary
• Working knowledge of campaign communication tools and techniques
• Ability to manage and analyze data in SQL, Python, R, or a similar scripted tool
• Collaborative and communicative work style to work with colleagues in the Campaigns Department and across ACE. Relatedly, brings excitement to bring new ideas to the table and engage others in data systems
• Experience translating non-technical requests into technical requirements, and technical jargon into plain language for a range of audiences

Responsibilities

• Oversee the data architecture of the organization by adding new components, streamlining components, automating pipelines, and monitoring for errors. Ensure all outreach is tracked in the VAN
• Strategize and optimize Salesforce CRM and SQL database architecture, including managing objects/tables, workflows, managing automated data merging/cleaning, process builders and other administrative tasks
• Work with our team to spot data anomalies and inaccuracies, take corrective and preventive measures and ensure process compliance with all stakeholders. Maintain our in-house VAN and continually improve user experience
• Bring together data from different sources to create user-friendly interactive dashboards/reports
• Explore data and actively uncover and disseminate and present insights to teams
• Compile standard and ad hoc reports for internal teams and funders
• Work with team members and leadership across the organization to help track and report relevant data
• Ensure that tasks and capacity are matched and resource additional capacity as needed
• Recruit, onboard and manage department staff to meet departmental goals
• Ability to work overtime with little notice; able to work hours exceeding stated office hours to get the job done
• Other duties as assigned

Preferred Qualifications

Deep understanding of strategic use of data; ability to collaborate well with others; works well in a fast-paced environment and able to multitask without sacrificing quality of work; ability to communicate effectively about complex topics; ability to translate analysis into a digestible and actionable format; understanding of environmental issues and their potential to engage the public a plus