Network Manager

Summary

Join Softheon and become our Network Manager, a key technical leader responsible for the vision, strategy, and execution of our network infrastructure. You will oversee all aspects of network engineering, drive innovation, and lead a team of network professionals. This role requires partnering with senior leadership to align network initiatives with business objectives and regulatory requirements. You will develop and execute the network technology roadmap, lead cross-functional initiatives to modernize and secure network infrastructure, and provide technical leadership for large-scale projects. The position also involves managing a team, ensuring network architecture excellence, and managing operational support and security. Continuous improvement and innovation are key aspects of this role.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• At least 7 years of progressive experience in network engineering
• At least 2 years in a leadership or team lead role
• Extensive experience designing and implementing enterprise network architectures
• Proven track record leading large-scale network projects and migrations
• Experience managing teams and developing talent
• Strong background in cloud networking (Azure, AWS) and hybrid environments
• Advanced troubleshooting skills across complex network environments
• Experience with network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, vRealize Operations)
• Deep expertise in networking protocols (TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, etc.)
• Strong proficiency in firewall configuration, VPN technologies, and network security
• Familiarity with ITIL practices for incident, problem, and change management
• Excellent analytical, problem-solving, and decision-making skills
• Strong technical writing and documentation abilities
• Exceptional communication and stakeholder management skills
• Ability to influence and collaborate at all levels of the organization
• Strategic thinker with a focus on business outcomes and innovation
• Proactive, detail-oriented, and results-driven
• Adaptable and resilient in fast-paced, dynamic environments
• Committed to continuous learning and professional development

Responsibilities

• Develop and execute the network technology roadmap to support current and future business needs
• Lead cross-functional initiatives to modernize and secure network infrastructure across on-premises and cloud environments
• Provide technical leadership and guidance for large-scale network projects and migrations
• Lead, mentor, and develop a team of network engineers and administrators
• Set clear performance expectations, provide regular feedback, and support career growth
• Foster a collaborative and innovative team environment, encouraging knowledge sharing and best practices
• Oversee the design, implementation, and optimization of enterprise network solutions
• Ensure network architectures are secure, scalable, and aligned with industry best practices
• Evaluate and integrate emerging technologies to enhance performance, reliability, and security
• Oversee advanced troubleshooting and resolution of complex network issues
• Manage critical incident response and root cause analysis
• Ensure high availability and reliability of network services through proactive monitoring and maintenance
• Define and enforce network security policies and controls
• Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulatory standards (e.g., GDPR, HIPAA, PCI DSS)
• Lead security assessments and remediation efforts
• Manage vendor relationships and negotiate contracts for network equipment and services
• Collaborate with senior leadership and business stakeholders to align network strategy with organizational goals
• Communicate network strategy, risks, and performance to executives in a clear and actionable manner
• Drive automation, process improvement, and operational efficiency initiatives
• Stay current with industry trends, emerging technologies, and regulatory changes
• Champion the adoption of best practices and innovative solutions across the organization
• Partner with the Talent and Infrastructure leadership teams in interviewing, hiring, and onboarding new team members
• Contribute to building a high-performing team by coaching others, sharing knowledge, and promoting skill development across infrastructure domains
• Advocate for a collaborative, inclusive, and transparent work culture that aligns with organizational values
• Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues

Preferred Qualifications

• Microsoft Azure Fundamentals (AZ-900) - Must get within 90 days of employment
• Microsoft Azure AI Fundamentals (AI-900) - Must get within 90 days of employment
• Microsoft Certified: Azure Network Engineer Associate (AZ-700)
• Other relevant certifications (e.g., AWS Certified Advanced Networking, Juniper, Palo Alto, CISSP, CISM)

Benefits

• For this position, we offer a base pay of $87,400 - $124,600/yr plus equity (when applicable), variable/incentive compensation, and benefits
• Work from your home company with a one-time home office stipend
• Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
• 15 days to discretionary PTO based on YOS
• 9 additional paid holidays
• Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities