Core Scientific is hiring a
Network Operations Technician
Core Scientific
π΅ ~$120k-$135k
πWeb3 - United States
Please let Core Scientific know you found this job on JobsCollider. Thanks! π
Summary
The Network Operations Center (NOC) Technician will be responsible for monitoring mining and network dashboards, conducting energy curtailments, and communicating incidents to site managers. The role requires at least 3 years of relevant data center support experience, strong IT troubleshooting skills, and knowledge of Confluence, Jira, Slack, & Zabbix. The position is based in Austin, TX with minimal travel.
Requirements
- At least 3 years of relevant experience in data center support
- Strong IT troubleshooting skills β network, platform, storage
- Strong verbal and written communication skills
- Experience with Confluence, Jira, Slack, & Zabbix
- Basic knowledge of blockchain principles
- Willingness to learn new technologies and applications
Responsibilities
- Maintaining the operations center at Core Scientific's HQ office in Austin, TX
- Coordinating with site managers and power companies to achieve synergy between the data centers and their respective grid
- Monitoring Minder summaries, operational and non-operational miners, miner temperatures, local weather at each site, and hash rates at all data center sites
- Providing first-line investigation, diagnosis, prioritization, and documentation of all operational incidents using Jira
- Communicating all Jira incidents involving curtailment to the sev0, sev1, or sev2 distribution lists
- Conducting economic, load, and temperature curtailments according to each sitesβ SLA requirements
- Monitoring all network devices through Zabbix and assisting the site network resources with any issues in resolving alerts
- Monitoring, reporting, and documenting all physical security issues using Jira unless otherwise specified by the Ops Center Manager and/or The Director of Security
- Assigning unresolved operational incidents to higher tier support to coordinate restoration of services
- Coordinating with site managers, DCTs, and network resources on each operational incidentβs status and action, tracking it through to resolution
- Notifying oncoming shift personnel of pending actions or upcoming events applicable to the operations center and the sites it supports
Preferred Qualifications
- Understanding of ITIL service delivery concepts
- Linux administration experience
- Experience with coding languages such as Perl, Python, PHP, Javascript
- Genetec software experience
- Experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), WAN Accelerators and associated technologies
- Network+, ITIL Foundations, CCENT, Security+
Benefits
- Onsite training for security software and certification
- Minimal travel
- Traditional office work environment
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Please let Core Scientific know you found this job on JobsCollider. Thanks! π