Content Operations Technician

Summary

Join Filmhub, a global film and TV distributor, as a Post-Production Tech Specialist. You'll be responsible for ensuring high-quality video assets, managing cloud-based processing and delivery, and providing customer support to filmmakers. This role requires experience in video quality control, knowledge of video codecs and formats, and strong communication skills. You'll be working with cutting-edge online tools and contributing to help resources. The ideal candidate has a passion for film and tech and experience in post-production, video quality control, or content operations.

Requirements

• 1+ year(s) in film industry post production, video quality control, and/or content operations
• Extremely organized and detail-oriented, with a strong ability to investigate and troubleshoot
• Tech wizard with knowledge of
• Video streaming and content delivery
• Video codecs - terms like DNxHD/HR, ProRes, bit rates, resolution, aspect ratios
• Audio file processing - terms like clipping, export, routing, loudness, metering
• Image processing - basics like cropping and scaling
• Excel/Google Sheets, project management tools
• Language skills: writing comprehensive support articles
• Passion for film and tech

Responsibilities

• Run our rigorous ingest QC, onboarding independent film and episodic titles, including video, related assets, and metadata
• Supervise and monitor our proprietary cloud-based asset processing and delivery to video streaming platforms
• Contribute to our help resources - write help articles, make tutorial videos
• Evaluate current product work with development team to improve user experience
• Manage individual project priorities, deadlines, and deliverables

Preferred Qualifications

• Broadcast formats and delivery specifications
• File-based workflows in broadcast or major studios
• File-based QC tools like Baton, Dalet etc
• Audio non-linear editing tools like Pro Tools, Nuendo, Logic Pro
• Non-linear editing software like Avid, Final Cut, DaVinci Resolve, Adobe
• Amazon Web Services
• FFmpeg
• Not afraid of the command line in Mac and Linux

Benefits

This is an incentive-based salary with target earnings between $25 and $30/hour