BCB Group is hiring a
New Business Sales Associate

Summary

BCB Group is a leading crypto-dedicated payment services provider looking for a motivated and experienced New Business Associate to join their team. The role involves sales and client management within the financial service sector, specifically banking, payments or crypto. The employee will be responsible for building an outbound pipeline, cross selling and upselling products, managing relationships with clients, and ensuring client satisfaction. BCB Group offers benefits such as 30 days annual leave, enhanced parental leave, wellbeing days, community days, country-specific medical insurance, pension contributions, life insurance, flexible work arrangements, and opportunities for personal growth.

Requirements

• Delivering excellence in sales and client management within a Financial Service organisation, specifically within banking, payments or crypto
• Comfortable working within a fast-paced, dynamic environment as part of a team with focus on delivering sales results against defined targets and plans
• Ability to work with stakeholders of varying seniority
• Demonstrate a positive, can-do attitude, adaptability, and ability to work harmoniously and respectfully with colleagues

Responsibilities

• Building an outbound pipeline - identifying key strategic prospects and selling BCB's suite of product and services
• Cross selling and up-selling additional products and services to both new and existing clients
• Building relationships and acting as a primary contact with seniors on the client side, e.g. Chief Financial Officer, C-Suite, decision makers
• Managing day to day relationship with new and existing clients as a key point of contact for escalation purposes
• Ensuring clients are kept up to date on product enhancements and developments
• Gaining feedback on the product and identifying trends, communicating this internally to product teams and managing clients expectations on any ETA’s
• Performing quarterly reviews with clients, obtaining feedback and addressing any outstanding issues
• Act as an additional contact during the onboarding phase and oversee key deadlines outlined by the client
• Review cross selling pipeline, general account management i.e. agree how often you will touch base with clients
• Work with the wider sales team to host events for clients, working closely with internal senior management

Benefits

• 30 days annual leave
• Enhanced parental leave, equal for everyone regardless of your role as parent or carer to your new addition to the family (i.e. same for men, women, adoption or surrogacy)
• 4 days to look after your wellbeing; for the days when you just can’t face working
• 1 day to give back to your community either on your own or with your team
• Country specific Medical Insurance, pension contributions and life insurance - giving you the peace of mind when you need it most
• We don’t force anyone into an office but we know for a lot of our colleagues they love the office - you pick where you work (as long as it’s legal!), we trust you to get the work done
• Opportunities for personal growth