πPhilippines
NOC Engineer
closed
LincolnIT
πRemote - Worldwide
Summary
Join us at Lincoln IT as a skilled Network Operations Center (NOC) Engineer to ensure the stability, security, and performance of our clients' networks.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Proven experience as a NOC Engineer or similar role in a fast-paced environment
- Strong knowledge of network protocols, topologies, and architectures
- Familiarity with network monitoring tools and technologies
- Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues
- Effective communication skills, both written and verbal
- Ability to work independently and collaboratively within a team
Responsibilities
- Monitor network infrastructure using various network management tools to ensure uptime and performance
- Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions
- Escalate complex technical issues to senior team members or appropriate departments for resolution
- Coordinate with internal and external stakeholders to ensure effective incident response and communication
- Maintain accurate documentation of network incidents, configurations, and resolutions
- Participate in on-call rotation to provide 24/7 support for network-related emergencies
- Contribute to the continuous improvement of network monitoring processes and tools
Benefits
- Competitive salary and benefits package
- Professional development opportunities and certification support
- Collaborative and inclusive work environment
- Opportunities to work on cutting-edge technologies
- Chance to grow your career with a forward-thinking company
This job is filled or no longer available
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