NOC Engineer

closed
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LincolnIT

πŸ“Remote - Worldwide

Summary

Join us at Lincoln IT as a skilled Network Operations Center (NOC) Engineer to ensure the stability, security, and performance of our clients' networks.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Proven experience as a NOC Engineer or similar role in a fast-paced environment
  • Strong knowledge of network protocols, topologies, and architectures
  • Familiarity with network monitoring tools and technologies
  • Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues
  • Effective communication skills, both written and verbal
  • Ability to work independently and collaboratively within a team

Responsibilities

  • Monitor network infrastructure using various network management tools to ensure uptime and performance
  • Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions
  • Escalate complex technical issues to senior team members or appropriate departments for resolution
  • Coordinate with internal and external stakeholders to ensure effective incident response and communication
  • Maintain accurate documentation of network incidents, configurations, and resolutions
  • Participate in on-call rotation to provide 24/7 support for network-related emergencies
  • Contribute to the continuous improvement of network monitoring processes and tools

Benefits

  • Competitive salary and benefits package
  • Professional development opportunities and certification support
  • Collaborative and inclusive work environment
  • Opportunities to work on cutting-edge technologies
  • Chance to grow your career with a forward-thinking company
This job is filled or no longer available