LincolnIT is hiring a
NOC Engineer

Summary

Lincoln IT is seeking a skilled Network Operations Center (NOC) Engineer to ensure the stability, security, and performance of their clients' networks. The NOC Engineer will monitor network systems, troubleshoot issues, collaborate with teams, maintain documentation, and participate in on-call rotation for 24/7 support. A bachelor's degree in Computer Science or related field is required, along with experience as a NOC Engineer or similar role.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• Proven experience as a NOC Engineer or similar role in a fast-paced environment
• Strong knowledge of network protocols, topologies, and architectures
• Familiarity with network monitoring tools and technologies
• Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues
• Effective communication skills, both written and verbal
• Ability to work independently and collaboratively within a team

Responsibilities

• Monitor network infrastructure using various network management tools to ensure uptime and performance
• Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions
• Escalate complex technical issues to senior team members or appropriate departments for resolution
• Coordinate with internal and external stakeholders to ensure effective incident response and communication
• Maintain accurate documentation of network incidents, configurations, and resolutions
• Participate in on-call rotation to provide 24/7 support for network-related emergencies
• Contribute to the continuous improvement of network monitoring processes and tools

Preferred Qualifications

• Industry certifications such as CCNA, CCNP, or equivalent are a plus
• Experience with scripting languages (Python, Bash) is an advantage

Benefits

• Competitive salary and benefits package
• Professional development opportunities and certification support
• Collaborative and inclusive work environment
• Opportunities to work on cutting-edge technologies
• Chance to grow your career with a forward-thinking company