Summary
Join Included Health as a virtual PCP and make a difference in patients' lives nationwide. You will provide outstanding virtual medical services, offering comprehensive primary care through video and phone consultations. This role requires strong communication skills, collaboration with a multidisciplinary team, and a passion for improving healthcare quality. You will manage a patient panel, develop care plans, and maintain high patient satisfaction ratings. The position offers a remote-first culture and a competitive compensation package, including benefits and equity.
Requirements
- Have at least 5 years of primary care experience as a Nurse Practitioner with an assigned panel of patients
- Be a Licensed Nurse Practitioner (NP) in good standing with the medical board of your state
- Have current and active board certification by a national certifying body, e.g. ANCC (NP), AANP (NP) or APRN (NP)
- Not be under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an "excluded person" by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare
- Maintain Medicare active status
- Be comfortable discussing medical conditions from a wide variety of specialties (not just what you trained in)
- Have prior experience as a primary care provider and managing a panel of patients
- Be empathetic
- Be efficient
- Handle a fast-paced environment with competing priorities
- Strictly follow security and HIPAA regulations to protect our patients' medical information
- Excel at communicating with patients and other clinicians, and enjoy doing so
Responsibilities
- Provide virtual telehealth services. You will speak with patients over the phone and video to assess their needs, gather important clinical history, diagnose, and provide appropriate clinical guidance or treatment
- Serve as consulting clinician with the Connected Care Program to develop care plans and drive successful outcomes
- Manage a panel of primary care patients and provide comprehensive care (including acute care, chronic disease management, and preventive care) to improve health outcomes and quality
- Collaborate with a supervising physician as required by state and practice guidelines
- Partner with our Credentialing Team to become licensed in additional states if needed
- Maintain average patient satisfaction ratings within practice expectations-- to meet this requirement clinicians are expected to deliver patient care with exemplary bedside manner and a focus on high quality, evidence-based medicine
- Use manual dexterity while using office equipment such as computers, laptops, keyboard, and mouse
- Perform multiple tasks and work in a fast-paced environment
- Work assigned shifts including evening and weekend requirements per contract
- Perform job functions independently
- Arrive on time to shifts, complete shifts as scheduled and maintain excellent attendance
- Keep up-to-date with medical developments, treatment and medications
- Model our culture and values through humility and curiosity
Preferred Qualifications
Have experience with telemedicine and a high level of comfort with technology
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
- 12 weeks of 100% Paid Parental leave
- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations
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